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Robinsons Supermarket Corporation is seeking a Store Manager in Baguio to lead store operations, drive sales, and optimize profitability. The role focuses on merchandising, shrinkage control, and strong people management to deliver excellent customer service.
The ideal candidate will have a business degree, proven leadership, and at least 3 years of related experience. Willingness to work at Robinsons Easymart Pacific Place Palispis, Baguio is required.
Job Description:
The Store Manager is responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.
Qualifications:
Sales and Profitability:
Achieves sales versus target
Achieves EBIT and EBITDA versus target
Manages operating expense effectively by implementing cost-effective plans
Merchandising and Shrinkage Control:
Maintains ideal Shelf Service Level (SSL)
Knowledgeable on product off take particularly on fast moving and best selling merchandise
Ensures that merchandise display guidelines are strictly followed
Ensures that clean and fresh standards are observed in all departments
Maximizes marketing promotions through timely and proper execution
Ensures correct and timely implementation of space rentals
Ensures correct execution of category management
Supervises cycle count, semi-annual, and annual inventory activities to ensure accurate results
Ensures that security measures and control procedures are in place
Ensures that market returns (Return to Vendor) are within allowable percentage
Business Analysis:
Reviews financial performance and identifies solution to address business needs
Conducts monthly departmental review and implements programs to achieve financial targets
Initiates competitive study to identify opportunities that will help improve sales
Customer Service:
Ensures 100% compliance of all store personnel to customer service standards
Conducts customer needs analysis to identify areas for improvement of the store
Handles customer service related complaints effectively
People Management:
Conducts objective and timely performance evaluation
Promotes personal and professional growth of direct hires through appropriate trainings and workshops to enhance competency
Ensures proper implementation of employee discipline at all times
Ensures 100% compliance to approved policies and procedures
Reportorial and Other Requirements:
Prepares departmental sales analysis
Prepares annual and semi-annual performance appraisals
Performs stock correction requests
Ensures application of local permits and licenses not covered by company's Liason Officer
Recommends community sponsorship activities as part of store's social responsibility
Prepares and approves SAP-related requirements
Job Key Qualifications:
Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
Required skills: Excellent leadership skills, analytical, has basic problem-solving skills
At least 3 years of working experience in the related field is required for this position
Applicants must be willing to work in Robinsons Easymart Pacific Place Palispis, Baguio branch.