Store Manager - Food Service Leader & Team Coach

Auntie Anne's, Inc.; San Pablo; On-site; PHP 360,000 - 420,000; Full time

Job summary

Auntie Anne's, Inc. is seeking a capable Store/Operations Manager in the Philippines to oversee team performance, coach staff, and coordinate with head office. The role focuses on establishing effective processes, driving sales initiatives, and ensuring smooth daily operations at the mall location.

The successful candidate will manage scheduling, monitor progress, handle customer feedback, and communicate across departments while maintaining high standards of service and organization.

Qualifications

• 1 year of managerial experience, preferably in the Food Industry or hospitality.
• Be systematic and highly organized in making schedules and reports.
• Demonstrates strong leadership and interpersonal skills.
• Excellent written and verbal communication abilities.
• Flexible to work on various shifts, including weekends.
• Knowledgeable in MS Office.

Responsibilities

• Monitor performance of team members.
• Coach and motivate staff.
• Analyze sales and propose projects to Area Manager.
• Prepare action plans for deviations and ensure processes are in place.
• Handle customer feedback and coordinate with admin and head office.

Skills

Team management

Leadership

Communication

Organization

Scheduling

Customer service

Tools

MS Office

Job description

Auntie Anne's, Inc. is seeking a capable Store/Operations Manager in the Philippines to oversee team performance, coach staff, and coordinate with head office. The role focuses on establishing effective processes, driving sales initiatives, and ensuring smooth daily operations at the mall location.

The successful candidate will manage scheduling, monitor progress, handle customer feedback, and communicate across departments while maintaining high standards of service and organization.