Food Service Store Manager & Team Leader

Auntie Anne's; La Union; On-site; PHP 246,000 - 335,000; Full time

Job summary

Auntie Anne's in the Philippines seeks a capable Store Supervisor to lead daily operations in a mall setting. You will monitor performance, coach staff, analyze sales, and propose improvements to the Area Manager.

You’ll also ensure processes, handle customer feedback, and coordinate with Admin and head-office teams while supporting service and food preparation. The role requires strong organizational skills, leadership, and proficiency in MS Office, with flexibility to work weekends and various

Qualifications

• At least 1 year of managerial experience, preferably in the Food Industry.
• Be systematic and highly organized in making schedules and reports.
• Strong leadership and interpersonal skills.
• Effective written and verbal communication skills.
• Flexible to work various shifts, including weekends.
• Excellent communication and leadership abilities.
• Highly organized mindset.
• Knowledgeable in MS Office.
• Availability of pre-employment requirements is an advantage.

Responsibilities

• Monitors the performance of team members
• Coaches and motivates team members
• Analyze sales and propose projects to the Area Manager
• Prepares action plans for deviations
• Ensure that all processes and procedures are in place
• Handle customer feedback
• Communicate with the Building/Mall Admin and various departments from the Head Office
• Assists in customer service and food preparation
• Manage inventory and send requests to the Warehouse Team
• Prepare reports and ensure timely submission

Skills

Managerial experience

Leadership

Communication skills

Scheduling & reporting

MS Office

Flexibility

Customer service

Inventory management

Tools

MS Office

Job description

Auntie Anne's in the Philippines seeks a capable Store Supervisor to lead daily operations in a mall setting. You will monitor performance, coach staff, analyze sales, and propose improvements to the Area Manager.

You’ll also ensure processes, handle customer feedback, and coordinate with Admin and head-office teams while supporting service and food preparation. The role requires strong organizational skills, leadership, and proficiency in MS Office, with flexibility to work weekends and various