Store Manager

Western Marketing Corporation; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

Western Appliances, Manila-based, is seeking a Store Manager to oversee daily operations of the RECTO BRANCH. This full-time role leads a team of sales associates to deliver an exceptional customer experience and drive store profitability.

You will manage inventory, staff scheduling, and financial reporting while ensuring adherence to brand standards and policies in a dynamic retail environment.

Qualifications

• Minimum of 2-3 years of experience in a retail management role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Proficient in data analysis and financial management.
• Proficient in the use of retail management software and point-of-sale systems.

Responsibilities

• Oversee daily store operations, including inventory management and staff scheduling.
• Provide exceptional customer service and maintain high customer satisfaction.
• Lead, motivate and develop a team of sales associates to achieve targets.
• Implement and monitor store policies, procedures, and merchandising standards.
• Analyze sales data and identify opportunities for improvement.
• Collaborate with regional and head office teams on marketing and promotions.
• Ensure the store environment is clean, organized, and aligned with brand guidelines.

Skills

Leadership

Customer service

Communication

Data analysis

Financial management

Education

Bachelor's degree

Tools

POS systems

Retail management software

Job description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

About the role

As a Store Manager at Western Appliances, you will be responsible for overseeing the daily operations of our retail store located in RECTO BRANCH, MANILA. This is a full-time position that involves leading a team of sales associates to deliver an exceptional customer experience. The role is vital in ensuring the store operates efficiently and profitably while upholding our brand values.

What you'll be doing

• Manage all aspects of store operations, including inventory management, staff scheduling, and financial reporting
• Provide exceptional customer service and ensure high levels of customer satisfaction
• Lead, motivate, and develop a team of sales associates to achieve sales targets and performance goals
• Implement and monitor store policies, procedures, and merchandising standards
• Analyse sales data and identify opportunities for improvement
• Collaborate with the regional and head office teams to execute marketing and promotional activities
• Ensure the store environment is clean, well-organised, and aligned with brand guidelines

What we're looking for

• Minimum of 2-3 years of experience in a retail management role, preferably in the consumer products industry
• Strong leadership and people management skills, with the ability to inspire and motivate a team
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficient in data analysis and financial management, with the ability to make data-driven decisions
• Adaptable to change and able to thrive in a fast-paced, dynamic retail environment
• Proficient in the use of retail management software and point-of-sale systems

About us

Western Appliances is a leading consumer products company with a diverse portfolio of well-known brands. Our commitment to innovation, quality, and customer satisfaction has made us a trusted name in the industry for over 60 years. We pride ourselves on our strong company culture, which is built on the values of integrity, teamwork, and continuous improvement.