Store Manager

FC Home Center; Cavite City; On-site; PHP 200,000 - 260,000; Full time

Job summary

A retail company in Cavite City is seeking a Sales Manager to drive sales and maintain exceptional customer service levels. The role involves managing store operations, leading a team, overseeing inventory, and ensuring financial tasks are completed efficiently. Successful candidates will have expertise in retail management and a commitment to operational excellence. This position requires strong leadership skills and the ability to meet sales targets effectively.

Responsibilities

• Direct reporting to the Regional Head for issues and concerns.
• Drive sales by maximizing customer service levels and maintaining store image.
• Maintain expertise in category appliances and furniture lineups.
• Manage and secure company assets to operate the store efficiently.
• Ensure proper inventory levels to maintain merchandise availability.
• Maintain working relationships with buying departments and vendors.
• Lead and develop a team of employees to achieve objectives.
• Maintain operations by enforcing policies and procedures.
• Resolve customer complaints and queries positively and professionally.
• Assist with register bookkeeping and inventory counts.
• Oversee and manage daily operations of the retail store.
• Manage inventory levels and conduct regular stock checks.
• Supervise store displays and layout to drive sales.
• Ensure exceptional customer service standards are maintained.
• Set and monitor sales targets, analyze data, and strategize.
• Control store expenses and manage the budget effectively.

Job description

Responsibilities

• Direct Reporting: Direct reporting to the Regional Head for issues and concerns.
• Sales Performance: Drive sales by maximizing customer service levels, operating procedures, and maintaining an excellent store image.
• Product Knowledge: Maintain expertise in all category appliances and furniture lineups.
• Asset Management: Manage and secure all company assets to operate the store efficiently and maximize profitability.
• Inventory Management: Ensure proper inventory levels to maintain merchandise availability.
• Vendor Relations: Maintain working relationships with corporate buying departments and vendors.
• Team Management: Lead and develop a team of employees to achieve company objectives.
• Operational Efficiency: Maintain store operations by enforcing operational and personnel policies and procedures.
• Customer Service: Resolve customer complaints and queries positively and professionally.
• Financial Tasks: Assist with register bookkeeping and regular inventory counts.
• Daily Operations: Oversee and manage the daily operations of the retail store to ensure smooth functioning.
• Inventory Management: Manage inventory levels, conduct regular stock checks, and ensure proper rotation.
• Visual Merchandising: Supervise store displays and layout, and ensure attractive displays to drive more sales.
• Customer Service: Ensure exceptional customer service standards are maintained at all times.
• Sales Targets: Set and monitor sales targets, analyze sales data, and strategize to achieve sales targets/quotas.
• Budget Management: Control store expenses, manage the budget effectively, and optimize costs.