Store Leadership Trainee – Front-End & Customer Service

Newstar Shopping Mart Inc. (Newstar); Rizal; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading shopping mart is seeking a Management Trainee to oversee store operations and ensure exceptional customer service. The ideal candidate will assist in managing front-end staff, handle customer inquiries, and maintain inventory standards. Required qualifications include a Bachelor’s degree in Business Administration and a minimum of 3 years’ experience in a retail environment. This role promises opportunities for professional growth in a dynamic setting while ensuring customer satisfaction.

Qualifications

• Minimum of 3 years' experience in a department store or supermarket.
• Customer service-oriented with in-depth knowledge of business management processes.

Responsibilities

• Assist in overseeing day-to-day store operations.
• Ensure front-end staff are properly scheduled.
• Greet and assist customers, modeling customer service.
• Handle customer inquiries and complaints.
• Monitor inventory accuracy.

Skills

Leadership

Customer management

Communication

Interpersonal skills

Education

Bachelor’s degree in Business Administration

Job description

A leading shopping mart is seeking a Management Trainee to oversee store operations and ensure exceptional customer service. The ideal candidate will assist in managing front-end staff, handle customer inquiries, and maintain inventory standards. Required qualifications include a Bachelor’s degree in Business Administration and a minimum of 3 years’ experience in a retail environment. This role promises opportunities for professional growth in a dynamic setting while ensuring customer satisfaction.