Store Head - Waltermart Sta Maria

Waltermart Supermarket Inc.; Santa Maria; On-site; PHP 500,000 - 750,000; Full time

Job summary

Waltermart Supermarket Inc. in the Philippines seeks a Store Head to oversee all store operations, drive sales, and maintain profitability while ensuring excellent customer service.

The role requires leading a high-performing team, managing costs, inventory accuracy, and asset utilization in a fast-paced retail environment. The successful candidate will implement company standards, coach staff, and develop plans to improve performance and customer satisfaction, maintaining compliance with

Qualifications

• Graduate of any four-year course.
• 3–5 years in retail, supermarket, or fast-food operations in a managerial capacity.
• Strong leadership, customer service, and people management skills.
• Results-oriented with excellent problem-solving and decision-making abilities.

Responsibilities

• Ensure implementation of company policies, procedures, and standards.
• Lead and manage daily store operations to hit sales targets.
• Deliver excellent customer service and ensure satisfaction at all times.
• Supervise, coach, and develop store personnel to enhance performance.
• Monitor and control store expenses to maximize profitability.
• Oversee inventory management, stock availability, accuracy, and shrinkage control.
• Manage store facilities, equipment, and fixed assets for proper maintenance.
• Implement risk management and loss prevention measures.
• Analyze store performance and develop action plans to drive sales and efficiency.
• Foster a positive work environment promoting teamwork, accountability, and continuous improvement.

Skills

Leadership

Customer service

People management

Problem solving

Decision making

Education

Bachelor's degree or equivalent

Job description

About the role

The Store Head is responsible for overseeing the overall store operations to achieve maximum sales and profitability. This role ensures excellent customer service, efficient inventory management, effective cost control, and the development of a high-performing team while maintaining operational excellence and compliance with company standards.

Key responsibilities

• Ensure the effective implementation of company policies, procedures, and operational standards.

• Lead and manage daily store operations to achieve sales targets and business objectives.

• Deliver excellent customer service and ensure customer satisfaction at all times.

• Supervise, coach, and develop store personnel to enhance performance and productivity.

• Monitor and control store expenses to maximize profitability.

• Oversee inventory management, including stock availability, accuracy, and shrinkage control.

• Manage store facilities, equipment, and fixed assets to ensure proper maintenance and utilization.

• Implement risk management and loss prevention measures to safeguard company assets.

• Analyze store performance and develop action plans to drive sales growth and operational efficiency.

• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.

Qualifications

• A graduate of any four-year course.

• At least 3 to 5 years of experience in retail, supermarket, or fast-food operations in a managerial capacity.

• Strong leadership, customer service, and people management skills.

• Results-oriented with excellent problem-solving and decision-making abilities.