Store Head - Waltermart Sta Rosa

Waltermart Supermarket Inc.; Santa Rosa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Waltermart Supermarket Inc. is seeking a Store Head in Laguna, Philippines to oversee overall store operations, drive sales, and ensure profitability while maintaining high standards of customer service.

You will lead daily store activities, coach staff, manage inventory and assets, and implement loss-prevention measures to safeguard company assets. A four-year degree and managerial retail experience are required.

Qualifications

• Graduation in any four-year course.
• 3–5 years of managerial experience in retail, supermarket, or fast-food operations.
• Strong leadership, customer service, and people management skills.
• Results-oriented with excellent problem-solving and decision-making abilities.

Responsibilities

• Oversee store operations to achieve sales targets and profitability.
• Ensure excellent customer service and satisfaction at all times.
• Supervise, coach, and develop store personnel to enhance performance and productivity.
• Monitor and control store expenses to maximize profitability.
• Oversee inventory management, stock availability, accuracy, and shrinkage control.
• Manage store facilities, equipment, and fixed assets to ensure proper maintenance.
• Implement risk management and loss prevention measures to safeguard assets.
• Analyze store performance and develop action plans to drive sales growth and efficiency.
• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.

Skills

Leadership

Customer service

People management

Problem solving

Decision making

Education

Any four-year degree

Job description

About the role

The Store Head is responsible for overseeing the overall store operations to achieve maximum sales and profitability. This role ensures excellent customer service, efficient inventory management, effective cost control, and the development of a high-performing team while maintaining operational excellence and compliance with company standards.

Key responsibilities

• Ensure the effective implementation of company policies, procedures, and operational standards.

• Lead and manage daily store operations to achieve sales targets and business objectives.

• Deliver excellent customer service and ensure customer satisfaction at all times.

• Supervise, coach, and develop store personnel to enhance performance and productivity.

• Monitor and control store expenses to maximize profitability.

• Oversee inventory management, including stock availability, accuracy, and shrinkage control.

• Manage store facilities, equipment, and fixed assets to ensure proper maintenance and utilization.

• Implement risk management and loss prevention measures to safeguard company assets.

• Analyze store performance and develop action plans to drive sales growth and operational efficiency.

• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.

Qualifications:

• A graduate of any four-year course.

• At least 3 to 5 years of experience in retail, supermarket, or fast-food operations in a managerial capacity.

• Strong leadership, customer service, and people management skills.

• Results-oriented with excellent problem-solving and decision-making abilities.