Store Head - Department Store

Waltermart Supermarket Inc.; Makati; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Waltermart Supermarket Inc. in Makati is seeking a Store Head to oversee the WalterMart Department Store’s daily operations, drive sales and profitability, and ensure outstanding customer service.

The role emphasizes inventory, merchandising, expense management, and people development. The ideal candidate will have at least a 4-year degree and 5+ years in retail with managerial experience, a strong sales and operations background, and a keen eye for fashion and retail trends.

Qualifications

• 5+ years of experience in retail or department/store operations
• Managerial experience preferred
• Strong sales, inventory, and people management background
• Good knowledge of fashion and retail trends
• Strong leadership and communication skills
• Willing to work on weekends, holidays, and shifting schedules

Responsibilities

• Oversee daily store operations and ensure compliance with company policies and standards
• Drive sales, profitability, and achievement of store targets
• Monitor inventory, merchandise availability, and stock movement
• Ensure excellent customer service and address customer concerns
• Manage store expenses and support profitability
• Lead, coach, and develop store employees
• Monitor current fashion, lifestyle, and retail trends to maximize sales opportunities
• Ensure attractive and organized merchandise presentation and visual merchandising
• Manage store facilities, fixed assets, safety, security, and risk management

Skills

Leadership

Sales

Store operations

Inventory management

People development

Communication

Decision making

Education

Bachelor's degree or equivalent

Job description

About the role

The Store Head oversees the overall operations of the WalterMart Department Store, ensuring the achievement of sales and profitability targets while maintaining excellent customer service. The role focuses on store operations, sales, inventory, merchandising, expense management, and people development.

Key responsibilities

• Oversee daily store operations and ensure compliance with company policies and standards

• Drive sales, profitability, and achievement of store targets

• Monitor inventory, merchandise availability, and stock movement

• Ensure excellent customer service and address customer concerns

• Manage store expenses and support profitability

• Lead, coach, and develop store employees

• Monitor current fashion, lifestyle, and retail trends to maximize sales opportunities

• Ensure attractive and organized merchandise presentation and visual merchandising

• Manage store facilities, fixed assets, safety, security, and risk management

About you

• Graduate of any 4-year course

• At least 5 years of experience in retail, department store, supermarket, or fast-food operations, preferably with managerial experience

• Strong background in sales, store operations, inventory, and people management

• Good knowledge of current fashion and retail trends

• Strong leadership, communication, and decision-making skills

• Willing to work on weekends, holidays, and shifting schedules