Retail Store Manager - Waltermart Supermarket Sta Rosa

Waltermart Supermarket Inc.; Santa Rosa; On-site; PHP 450,000 - 750,000; Full time

Job summary

Waltermart Supermarket Inc. is seeking a capable Retail Store Manager to lead overall store operations, aiming for sales growth, profitability, and excellent customer service.

The role emphasizes people management, inventory control, expense management, and adherence to company standards. The candidate will oversee staff development, conduct performance reviews, and ensure safe, efficient store facilities while maintaining strong relationships with customers and stakeholders.

Qualifications

• Graduate of any four-year course.
• 3–5 years of relevant managerial retail experience.

Responsibilities

• Lead overall store operations to meet sales targets and profitability.
• Ensure compliance with policies, procedures, and service standards.
• Deliver exceptional customer service and a positive shopping experience.
• Develop and implement sales strategies to drive revenue and store performance.
• Monitor inventory levels, shrinkage, and stock availability.
• Control store expenses while maintaining efficiency.
• Coach and develop store team members; conduct performance reviews.

Skills

Leadership

People management

Inventory management

Customer service

Financial analysis

Education

Bachelor's degree

Job description

About the role

The Retail Store Manager is responsible for leading and overseeing the overall store operations to achieve sales growth, profitability, operational excellence, and customer satisfaction. This role drives business performance through effective people management, inventory control, expense management, and the consistent execution of company policies and standards.

Key responsibilities

• Manage the overall store operations to ensure the achievement of sales targets, profitability goals, and operational excellence.

• Ensure compliance with company policies, procedures, and service standards.

• Deliver exceptional customer service and create a positive shopping experience for customers.

• Develop and implement sales strategies to drive revenue growth and maximize store performance.

• Monitor and manage inventory levels, stock availability, shrinkage, and inventory accuracy.

• Control and optimize store expenses while maintaining operational efficiency.

• Lead, motivate, train, and develop store team members to achieve individual and team performance goals.

• Conduct regular coaching, performance reviews, and succession planning to strengthen the store workforce.

• Oversee the maintenance of store facilities, equipment, and fixed assets to ensure a safe and productive work environment.

• Implement risk management, safety, and loss prevention programs to protect company assets.

Qualifications:

• Graduate of any four-year course.

• At least 3 to 5 years of relevant experience in retail, supermarket, department store, convenience store, or fast-food operations in a managerial capacity.

• Strong leadership, communication, and people management skills.

• Customer-focused with the ability to drive sales and operational results.

• Proficient in inventory management, financial analysis, and store operations.