Station Supervisor

Jco Marketing Inc; Rizal; On-site; PHP 201,000 - 335,000; Full time

Job summary

Jco Marketing Inc. in the Philippines is seeking a supervisor to lead daily operations and staff, manage schedules and performance, and handle customer service recovery.

The role emphasizes clear communication, incident resolution, and robust administrative reporting. Responsibilities include supervising staff, coordinating workflows, addressing complaints, and ensuring accurate documentation and basic budgeting support.

Qualifications

• Graduate of any 4-year course.
• At least 6 months supervisory experience.
• Computer literate.
• Willing to assign (location).

Responsibilities

• Lead and supervise staff, schedule shifts, monitor performance, resolve conflicts.
• Manage day-to-day station operations and coordinate workflows.
• Handle customer complaints and perform service recovery.
• Maintain clear verbal and written communication with staff and management.
• Resolve incidents and make decisions under pressure.
• Maintain records, reporting, and basic budgeting tasks.

Skills

Staff supervision

Operations management

Customer service

Communication

Problem solving

Administrative skills

Education

4-year degree

Job description

Job Description

1. 1. Leadership & Supervision
   

   -Staff scheduling, performance monitoring, conflict resolution

   
   


2. 2. Operations Management
   

   -Day-to-day station operations, workflow coordination

   
   


3. 3. Customer Service
   

   -Handling complaints, public interaction, service recovery

   
   


4. 4. Communication
   

   -Clear verbal and written communication with staff and management

   
   


5. 5. Problem Solving
   

   -Incident response, decision-making under pressure

   
   


6. 6. Administrative Skills
   

   -Reporting, documentation, basic budgeting

   
   

Job Qualifications

1. 1. Graduate of any 4 years course


2. 2. Atleast 6months Supervisory
   Experience


3. 3. Computer Literate


4. 4. Willing to Assign (location)