Sr Production Assoc

IQVIA; Taguig; On-site; PHP 268,000 - 402,000; Full time

Job summary

IQVIA is seeking a detail-oriented data specialist to maintain and QA product reference files and invoices for our Manila operations. You will translate paper invoices, update databases, and ensure timely, accurate outputs while collaborating with cross-functional teams.

From handling Malaysia template references to liaising with Support and other departments, your focus on accuracy and efficiency will help drive high-quality data and reports for IQVIA's life sciences clients in the region.

Qualifications

• Reads and translates paper invoice details.
• Follows established procedures to resolve routine matters.
• Pharmacy or health sciences background.
• Strong customer focus with attention to details and analytical/problem-solving skills.
• Able to work under time constraints and changing workloads.
• Proficient in Microsoft Office applications (Outlook, PowerPoint, Word, Excel).
• Verbal and written English communication is strong; multilingual capability a plus.
• High analytical skills.

Responsibilities

• Maintains reference files based on set guidelines.
• Researches and reviews product reference information using the internet.
• Updates and maintains product reference database.
• Provides regular updates to local office for deliverables.
• Performs regular review of all product reference extracts.
• Delivers accurate and complete outputs for all reports within timelines.
• Participates in projects and process improvements.
• Collaborates with other departments.
• Liaises with Support teams to perform data fixes.
• Provides and analyzes query resolutions and inputs.
• Transcribes paper invoice details into Malaysia Paper Panel template.
• Validates invoice transactions against Malaysia's master compilation and IQVIA's reference database.
• Performs quality assurance on transcribed data.
• Escalates issues to Team Lead or Associate Manager.

Skills

Invoice translation

Procedural discipline

Pharmacy background

Customer focus

Attention to detail

Analytical skills

Time management

MS Office

English communication

Education

Pharmacy/Health sciences background

Tools

Microsoft Office

Job description

Job Responsibilities

• Executes necessary tasks in maintaining the reference files based on set guidelines
• Researches and reviews product reference information with the use of internet
• Updates and maintains product reference database
• Provides regular updates to local office for deliverables
• Performs regular review of all product reference extracts
• Provides accurate and complete outputs for all reports according to timeline
• Participates in projects and process improvements
• Works and communicates with other departments
• Liaise with Support teams to perform data fixes
• Provides and analyzes query resolutions and inputs
• Transcribes paper invoice details into Malaysia Paper Panel template.
• Validates invoice transactions and compares against Malaysia's master compilation with IQVIA's reference database to make a match or bridge.
• Performs quality assurance on transcribed data to ensure it accurately reflects the actual / closest invoice details.
• Escalates issues to Team Lead or Associate Manager.

Required Skills

• Ability to read and translate paper invoice details.
• Ability to follow established procedures to resolve routine matters.
• Pharmacy of Health sciences-related background
• Has strong customer focus, attention to details, good analytical and problem-solving skills
• Ability to work under time constraints and changing work volumes.
• Proficiency in Microsoft office applications (Outlook, PowerPoint, Word, and Excel)
• Proficient in verbal and written communication skills in English or language of the country supported, but not required.
• High analytical skills

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.