3155 - Sr Reference File Maintainer Assoc

IQVIA; Taguig; On-site; PHP 335,000 - 614,000; Full time

Job summary

IQVIA in Ortigas, Philippines is seeking a detail-oriented Research Associate to support US managed care data projects. Under direct supervision, you will research industry trends, document profiled data, and bridge medical claims with IQVIA's payer universe.

You will work standard night shifts, utilize MS Office, and respond to client queries while ensuring data quality and timely delivery.

Qualifications

• Bachelor's degree in medical allied, business or IT related fields.
• Excellent written and verbal communication skills.
• Proficient MS Office usage (Outlook, Excel, Word, Access).
• Strong analytical and problem-solving abilities.

Responsibilities

• Research the US managed care industry and document profiled data.
• Bridge Medical Claims with IQVIA Payer universe.
• Perform daily tasks to meet production targets.
• Follow established quality processes.
• Address LO counterpart requirements and client queries promptly.
• Conduct ad hoc data analysis and document processes.

Skills

Communication skills

Analytical thinking

Problem solving

MS Office proficiency

Outlook

Excel

Word

Access

Education

Bachelor's degree in Medical Allied / Business Admin / IT

Job description

Role Purpose

Under direct supervision, conduct research on US managed care industry particularly with health insurance plans and maintain IQVIA Database.

Principal Accountabilities

Research and create documentation on the profiled data regarding US Managed Care industry.

Bridge Medical Claims with IQVIA Payer universe.

Perform tasks on a daily basis to satisfy defined production target.

Follow quality processes thoroughly on the given standard.

Ensure requirements from LO counterparts are being met.

Respond to client queries on a timely manner.

Perform adhoc data analysis and process documentation.

Minimum Education, Experience & Specialized Knowledge Required

• Bachelor's degree in any Medical Allied Courses, Business Administration, Information Technology related courses.
• Good written and verbal communication skills.
• Must be adept in use of MS Office, particularly Outlook, Excel, Word, and Access.
• Good analytical and problem solving skills.

Additional Requirements

• Knowledge and experience in health insurance is an advantage.
• Experience with Pharmacy Benefit Management account is an advantage.
• Preferably with call center experience.
• Willing to work in the night shift/Ortigas area.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.