Sr. Manager, Vendor Growth Program, Amazon Vendor Paid Services Mexico

Amazon; Mexico; On-site; MXN 1,800,000 - 3,000,000; Full time

Job summary

Amazon Mexico is seeking a Senior Manager to lead the Vendor Acceleration Program (VAP) and build a scalable mid-market account management tier within the VPS Mexico team.

You will own the P&L, drive margin growth, and partner with Category Leaders, Vendor Managers, and Business Development to create value for customers and vendors alike. You will mentor an 18-person team and foster growth and excellence in a fast-paced environment.

Qualifications

• 3+ years of team management
• 5+ years of account management, project or program management
• Experience with vendor negotiations, pricing and promotion or inventory management
• Experience driving internal cross-team collaboration
• Experience using data to influence business decisions
• Speak, write, and read fluently in English
• Bachelor's degree or equivalent
• English fluency for direction

Responsibilities

• Define and execute strategic vision for VAP and Vendor Hub as a scalable account manager tier.
• Own the program's P&L: fee recovery, margin optimization, and vendor-funded growth.
• Lead vendor graduation strategy and develop vendors for premium services.
• Partner cross-functionally with Category Leaders, Vendor Managers, and Business Development teams.
• Implement AI-powered automation tools to increase team efficiency.
• Drive vendor engagement through structured cadences and data-driven recommendations.
• Coach, mentor, and develop 18 direct reports.

Skills

Team management

Account management

Data-driven decisions

Vendor negotiations

Cross-functional collaboration

English fluency

Education

Bachelor's degree or equivalent

Tools

Google Analytics

SQL

HTML

Job description

Lead the team that accelerates mid-market brands into Amazon Mexico's premium vendor ecosystem, building the next generation of account management leaders while scaling one of the fastest-growing vendor programs in Mexico.

The Amazon Vendor Paid Services (VPS) Mexico team is looking for a dynamic and talented Senior Manager to lead the Vendor Acceleration Program (VAP). You will be partnering with a creative, high-performing group who set a high bar for innovation and success in a fast-paced and changing environment. This Manager will be responsible for building and managing Amazon's mid-market account management tier, a program that bridges the gap between self-service and premium vendor services. The role includes creating, negotiating, and maintaining strong vendor relationships; innovating how we connect with and add value for customers; owning and driving P&L (including reporting, revenue, and margin growth); and working with stakeholder teams to deliver a best-in-class customer experience.

This is a people-first leadership role. You will lead an 18-person team. You will develop, mentor, and grow future leaders for the organization while translating operational programs into scalable growth engines with measurable P&L impact.

Key job responsibilities

• Define and execute the strategic vision for VAP and Vendor Hub as a permanent, scalable account manager tier, not just an operational function.
• Own the program's P&L: fee recovery, margin optimization, and vendor-funded growth.
• Lead vendor graduation strategy, identifying and developing vendors ready to move into Amazon's premium services.
• Partner cross-functionally with Category Leaders, Vendor Managers, and Business Development teams to build a healthy vendor pipeline.
• Implement AI-powered automation tools to increase team efficiency and standardize service delivery.
• Drive vendor engagement through structured cadences, joint business planning, and data-driven recommendations.
• Foster a team environment where operational excellence and professional growth coexist.
• Coach, mentor, and develop 18 direct reports in a high-performance culture.

A day in the life

Your mornings start reviewing vendor performance and aligning with your operational leads on escalations and coaching priorities. Mid-day, you're in cross-functional syncs with Category Leaders and Business Development teams, making high-judgment calls on vendor pipeline and program fit. Afternoons shift between people development (career conversations, JBP reviews, promotion readiness) and strategy work (program scaling, automation pilots, P&L optimization). No two days are identical, but every day balances three things: making decisions on vendors and resources, developing your people into future leaders, and scaling a program that directly impacts Amazon Mexico's vendor ecosystem.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 3+ years of team management experience
• 5+ years of account management, project or program management or buying experience
• Experience with vendor negotiations, pricing and promotion or inventory management
• Experience driving internal cross-team collaboration
• Experience using data to influence business decisions
• Bachelor's degree or equivalent
• Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

• Experience driving direction and alignment with cross-functional teams
• 2+ years of retail or operations, or 3+ years of retail or operations experience
• Experience using analytical specific tools such as Google Analytics, SQL or HTML
• Speak, write, and read fluently in English, and have the ability to take direction in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.