Sr. Manager, Sales Operations (B2B, SaaS, AI)

Ingram Micro Philippines BPO LLC; Taguig; On-site; PHP 3,000,000 - 5,400,000; Part time

Job summary

Ingram Micro Philippines BPO LLC is seeking a senior sales operations leader to define and optimize our sales process strategies across the customer lifecycle. You will drive efficiency in lead generation, activation and onboarding, lead management, pipeline management, and closing strategies, leading large cross-functional teams to achieve measurable outcomes.

The role emphasizes strategic planning, stakeholder engagement, and continuous process improvement to enable scalable growth and

Qualifications

• Proven experience leading large cross-functional teams.
• Ability to contribute to operational plans and business strategies.
• Influence on strategic decisions impacting the function.
• Experience implementing and improving department processes.

Skills

Leadership experience

Strategic planning

Stakeholder management

Sales acumen

SaaS/AI experience

Job description

Overview

Responsible for developing and optimizing sales process strategies to improve efficiency and business performance. Leads the evaluation, implementation, and continuous improvement of sales programs and processes across the customer lifecycle, including lead generation, activation and onboarding, lead management, account prioritization, pipeline management, and closing strategies.

What you bring to the role

• Proven experience leading large, cross-functional teams composed of experienced professionals, supervisors, and people managers.

• Ability to contribute to the development of operational plans and business strategies that support organizational objectives.

• Demonstrated capability to influence and provide input on strategic decisions impacting the functional area.

• Experience recommending, implementing, and continuously improving department-specific processes, policies, and best practices to drive operational excellence.

Qualifications

• Minimum of 8 years of functional experience, including at least 5 years in a position-specific role.

• Minimum of 5 years of leadership experience, with a strong preference for managing through subordinate managers.

• Demonstrated mastery of the subject matter, with a proven ability to drive significant business impact and contribute to organizational success.

• Excellent communication, stakeholder management, and sales acumen.

• Experience managing and/or selling SaaS, AI, or other technology products is highly desirable.

• Background in vendor or client onboarding, implementation, and activation is highly preferred.