SQL Tech Support - Voice (Onsite, Manila) Equity & Bonus

Gratitude Jobs Ahead HR Inc; Manila; On-site; PHP 200,000 - 320,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead HR Inc in Manila is seeking an SQL Technical Support - Voice role to be performed onsite. You will handle customer inquiries, perform basic troubleshooting, and coordinate with internal teams for escalations to ensure timely resolutions.

The position requires at least 1 year of SQL experience and strong customer service skills. You must be willing to work onsite on a shifting schedule in the Philippines, with health benefits and incentives offered by the company.

Qualifications

• Minimum 1 year overall work experience.
• At least 1 year SQL experience.
• Willing to work onsite on a shifting schedule.

Responsibilities

• Handle customer concerns related to SQL and technical support
• Assist with basic troubleshooting and issue resolution
• Analyze customer queries and provide accurate support
• Document cases, updates and resolutions properly
• Coordinate with internal teams for escalations

Skills

SQL

Customer service

Education

Bachelor's degree

Job description

Gratitude Jobs Ahead HR Inc in Manila is seeking an SQL Technical Support - Voice role to be performed onsite. You will handle customer inquiries, perform basic troubleshooting, and coordinate with internal teams for escalations to ensure timely resolutions.

The position requires at least 1 year of SQL experience and strong customer service skills. You must be willing to work onsite on a shifting schedule in the Philippines, with health benefits and incentives offered by the company.