Specialist, Workday HRIS

White & Case Global Operations Center Manila; Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

White & Case Global Operations Center Manila is seeking a Specialist, Workday HRIS to configure and maintain Workday HCM, build reports and dashboards, and support HR users locally and globally.

The role focuses on ticket management, data integrity, and adherence to privacy guidelines while working with global stakeholders from Manila.

Qualifications

• Experience with Workday HCM module, Reporting and EIBs.
• Ability to create and modify reports and dashboards in Workday.
• Strong written and verbal communication with business stakeholders.
• Knowledge of HR processes like joiners, movers and leavers, performance management.

Responsibilities

• Configure and maintain Workday HCM settings per requirements.
• Create and maintain reports/dashboards with required calculations.
• Ensure data privacy and compliance in HR data.
• Handle Workday tickets: triage, troubleshoot, escalate as needed.
• Document issues and resolutions in the ticketing system.

Skills

Workday HCM

Report Writing

Communication

HR Processes

Data Integrity

Education

Bachelor's degree in HR/Business/IT

Tools

Workday Reporting Tools

Workday Integrations (EIBs)

Job description

Our Global Operating Center located in Manila is pivotal to enhancing the Firm’s operational efficiency and streamlining legal and business services support across our global network. Our center provides comprehensive administrative, financial and operational services across office operations, compliance and new business, finance, technology, human resources, innovation and marketing. By centralizing these critical functions, the center ensures consistency and quality in service delivery while reducing operational costs. Through its integrated approach, our Global Operating Center enables the Firm to focus on its core legal services, drive global growth and maintain high standards of client service across all offices.

Position Summary

Specialist, Workday HRIS will have a focus on configuration, ticket management and reporting. The role provides day-to-day support to HR and business users and helps ensure the system operates effectively and efficiently for local and global stakeholders.

Duties and Accountabilities

Here are some of the key responsibilities and tasks associated with the role of Specialist, Workday HRIS:

System Configuration & Maintenance

• Perform configuration changes in Workday HCM based on approved requirements and governance

• Maintain core data and settings to support HR processes and organizational structures
• Support security and access updates according to defined standards and controls so that sensitive data is only visible to authorized users.

Report Creation:

• Build custom reports and dashboards based on requirements to meet business needs along with any necessary calculated fields
• Utilise Workday's reporting tools to maintain reports and calculations to ensure data is accurate and delivered in a timely manner.

Compliance:

• Follow company policies, procedures and data privacy guidelines in all system activities
• Support efforts to maintain accurate, complete and consistent HR data in Workday

Ticket Management & Support

• Receive, review and prioritize Workday-related tickets from users
• Perform initial analysis, troubleshoot issues and resolve routine requests
• Escalate complex issues to senior team as needed and track through completion
• Conduct system configuration and maintenance as directed
• Document issues, actions taken and resolutions in the ticketing system

Key Skills and Qualifications

• Experience with Workday: familiarity with Workday HCM module, Reporting and EIBs.
• Report Writing: Knowledge of report-building tools and techniques.
• Communication: good verbal and written communication skills to present report requirements to business stakeholders.
• HR Process Knowledge: understanding of HR functions and processes, such as joiners, movers and leavers, performance management and people demographic data.
• Attention to Detail: ensuring data integrity and accuracy in all reports.

Location & Reporting

• This is role is based in Manila and reports to the Senior Manager

This role reports to: Senior Manager, HRIS Operations

Equal Opportunities

White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.