Duties & responsibilities
What this job involves:
The Specialist provides end-to-end sourcing and procurement support across JLL's APAC Sourcing & Procurement function - spanning strategic sourcing, RFx execution, vendor compliance, contract administration, vendor data management, and reporting for facilities management services across commercial and retail client portfolios. This role combines hands‑on tender leadership with rigorous analytical and documentation support, acting as an extension of the onshore team across multiple markets and time zones.
Key Responsibilities
- Strategic Sourcing, Tender & RFx Management -
- Lead and execute end-to-end tender/RFx processes (RFI, RFQ, RFP) through Jaggaer for FM service categories including cleaning, security, maintenance, MEF, waste management, and specialized trades-
- Develop tender documentation including scope of works, specifications, evaluation criteria, and commercial terms-
- Distribute tender documents to vendor lists and manage supplier communications using standard protocols-
- Track vendor responses, chase submissions, and maintain response-rate dashboards-
- Conduct market research and analysis - including desktop research, industry benchmarking, and market trend tracking - to inform sourcing strategies and supplier selection-
- Compile vendor submissions into standardized comparison matrices, pricing summaries, and commercial recommendations-
- Manage tender/RFx timelines, milestone tracking, and structured evaluation frameworks-
- Coordinate tender briefings, site visits, and supplier Q&A sessions-
- Support award communications and supplier debriefs with constructive feedback-
- Support feasibility studies by compiling data inputs for financial modelling
- Vendor Compliance & Risk Management -
- Manage vendor compliance programs including insurance, licensing, HSSE, modern slavery, and regulatory requirements across APAC markets-
- Conduct annual vendor compliance audits, quarterly high-risk vendor reviews, and vendor profile completeness audits, flagging missing documentation or expired certifications-
- Perform proactive monthly monitoring of insurances expiring within 3 months, chase renewals, and update systems (e.g. Corrigo)-
- Verify Public & Product Liability coverage (minimum $20M) and Workers' Compensation compliance-
- Manage labour hire licences, specialist trade licences, and industry certifications with centralized tracking-
- Monitor Aravo questionnaire completion and HSSE documentation-
- Conduct supplier due diligence including financial viability assessments, reference checks, and capability evaluations-
- Maintain vendor risk scoring models and elevate critical compliance issues promptly-
- Process vendor registration requests in Jaggaer and Aravo, coordinating with compliance teams-
- Track vendor prequalification status and coordinate missing documentation collection
- Vendor Onboarding, Data & Performance Management -
- Manage vendor onboarding during transitions and BAU operations, including Jaggaer setup, Aravo registration, and compliance documentation-
- Create project codes, client registrations, and user access provisioning-
- Maintain vendor master data accuracy across procurement platforms (contact details, capabilities, certifications)-
- Generate vendor performance data extracts from multiple systems for analysis-
- Create vendor shortlisting matrices based on qualification criteria-
- Produce quarterly supplier performance scorecards across quality, service delivery, compliance, safety, and commercial metrics-
- Conduct vendor performance analysis and prepare materials for business reviews-
- Manage annual rate card reviews and adjustments aligned with market conditions-
- Resolve vendor escalations within defined SLAs (24-48 hours for critical issues)-
- Support supplier development initiatives by maintaining training records and capability assessment data-
- Maintain positive supplier relationships through professional communication and issue resolution
- Contract Administration -
- Upload and maintain contracts in Jaggaer with accurate metadata and milestone tracking-
- Support the processing of contract amendments, extensions, and variations, escalating for approval as required-
- Maintain contract registers and renewal calendars with automated alerts (90/60/30-day notifications)-
- Monitor contract performance, track KPIs, and ensure compliance with terms-
- Support contract negotiation activities and document contract ou