Specialist - Account Management

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 400,000 - 650,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Specialist – Account Management to independently manage lease administration tasks and deliver high-quality service to JLL clients. You will be the primary contact for lease documentation, data accuracy, and timely workflow across internal teams, while supporting monthly reporting and invoicing processes.

The role emphasizes process improvement, transition support for new accounts, and collaboration across Lease Administration teams to ensure

Qualifications

• Strong communication skills.
• Experience with lease administration systems.

Responsibilities

• Interact with stakeholders to keep the lease database current and accurate.
• Process documents and ensure timely completion of responsibilities within the Lease Administration team.
• Generate monthly reporting package including critical date and portfolio summary reporting.

Skills

Communication skills

Lease administration systems

Tools

Property management/lease system

Job description

Specialist – Account Management

Reporting to: Team Lead/Assistant Manager Lease Administration

Key Stakeholders: Account managers, Hub Leads, Clients and their teams

Direct Reports: Nil

What this job involves:

High level of independence Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and deliver consistent and qualitative Lease Administration services for JLL Clients. You will act as the primary contact for interaction with all parties to keep the lease administration database current and accurate. You will liaise with internal parties to obtain appropriate lease documentation, manage document workflow to ensure team responsibilities are completed in a timely manner and work closely with colleagues within other Lease Administration teams to ensure workload is completed in a timely and accurate manner. Highest qualitative delivery Generate monthly reporting package which includes critical date and portfolio summary reporting in a timely and accurate manner; complete an audit of works completed by JLL's Lease Administration teams; complete Operational Expense Reconciliation on behalf of our clients and update our Lease Administration system; obtain and review landlord invoices to ensure adherence to lease requirements; generate Accounts Payable reporting and prepare invoices for payment; perform Accounts Receivable reporting and communicate on outstanding payments; complete all duties with a focus on cost avoidance for our clients; obtain, track and report on Insurance and Security deposit matters (where applicable); ensure our processes and procedures are maintained to ensure adherence with all internal and external compliance policies; prepare monthly client invoices (where applicable). Act as Subject Matter expert to improve processes, work with LA teams to provide best in class service delivery for our clients.

Additional responsibilities Once you gain expertise in your role, an essential part of your role will involve assisting in the transition of new accounts into JLL responsibility (this may include audits and process testing), managing ad hoc projects to ensure clear communication on progress and timely completion of all assigned tasks, training of new staff members when required, and consistently display team work and live up to JLL values.

Key Skills

Must have excellent communication skills and experience in using a property management/lease administration system.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location

On-site –Taguig, Philippines

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.