Spanish Bilingual Support Specialist

Concentrix; Davao Region; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Relocation package

Job summary

The Customer Support Associate I at Concentrix interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. This role delivers courteous service and resolves routine issues related to our clients' products or services.

The position is onsite at Abreeza, Davao, with shifting schedules. Fluency in English and Spanish is required, and relocation assistance is available for candidates outside Davao.

Qualifications

• Proficient in English (speaking, reading, writing) and Spanish.
• BPO experience is an advantage.
• Must be amenable to work on shifting schedule and onsite in Abreeza, Davao.
• Open to Filipinos and foreigners residing in PH; foreigners with permanent visa will be prioritized.

Responsibilities

• Interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements to provide customer service and resolve routine problems.

Skills

English

Spanish

Job description

The Customer Support Associate I at Concentrix interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. This role delivers courteous service and resolves routine issues related to our clients' products or services.

The position is onsite at Abreeza, Davao, with shifting schedules. Fluency in English and Spanish is required, and relocation assistance is available for candidates outside Davao.