Spanish Bilingual Banking CSR — Night Shift, Top Pay & Benefits

Stark Asia Solutions Inc.; Quezon City; Sur place; PHP 1 060 000 - 1 116 000; Plein temps

Avantages offerts par ce poste

Financial Milestone: ₱95,000 monthly +

Retention Bonus ₱100,000

Free HMO from Day 1 for you and depend

Résumé du poste

Stark Asia Solutions Inc. is seeking a Spanish bilingual customer support representative to handle English and Spanish inquiries for our Banking and Finance accounts. The role is 100% onsite in Bridgetown e, Quezon City, with US night-shift schedules.

You will resolve customer issues, provide accurate product information, and maintain records while complying with company policies. 2+ years BPO experience in Spanish voice is preferred; Filipino citizenship required.

Qualifications

• Bilingual in Spanish and English (verbal and written).
• Minimum 2 years of Spanish bilingual voice experience in a BPO setting.
• Background in collections, mortgage servicing, banking, or financial accounts preferred.

Responsabilités

• Handle customer inquiries and concerns through voice and email channels.
• Provide accurate information on banking products, accounts, and financial transactions.
• Resolve customer issues while delivering excellent customer service.
• Maintain accurate customer records and ensure compliance with company policies and procedures.

Connaissances

Spanish

English

Customer service

Formation

High school diploma or higher

Description du poste

Stark Asia Solutions Inc. is seeking a Spanish bilingual customer support representative to handle English and Spanish inquiries for our Banking and Finance accounts. The role is 100% onsite in Bridgetown e, Quezon City, with US night-shift schedules.

You will resolve customer issues, provide accurate product information, and maintain records while complying with company policies. 2+ years BPO experience in Spanish voice is preferred; Filipino citizenship required.