Solutions Engineer (ST Telemedia Global Data Centres (STT GDC) Philippines)

Globe Telecom, Inc.; Philippines; On-site; PHP 1,674,000 - 2,567,000; Full time

Job summary

Globe Telecom, Inc. in the Philippines seeks a Solutions Engineer to lead design and delivery of complex data center solutions and manage customer project requests with expert technical oversight.

In this role, you will coordinate with Sales, DCSO, DCES, and Design & Construction to prepare data forms, BOMs, and vendor agreements while ensuring data integrity and risk management. Strong leadership and client-facing skills are essential.

Qualifications

• 4–6+ years of pre-sales engineering or design/solutioning for electrical or mechanical systems.

Responsibilities

• Design & proposal management for data center solutions.
• Coordinate BOMs with vendors and ensure accurate lead times and costing.
• Manage CPRs within SLAs and ensure technical accuracy of proposals.
• Engage with customers and present data center sites and offerings.

Skills

Solution design

Proposal management

Vendor management

Client engagement

Leadership

Data center infrastructure

AI rack deployments (plus)

Education

Electrical engineering

Mechanical engineering

Tools

Excel

SharePoint

Google Drive

BOM tooling

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Solutions Engineer acts as the primary client-facing point of contact, providing high-level strategic leadership in the design and execution of complex technical solutions. This role manages large-scale customer project requests (CPRs) and provides expert technical oversight for provisioning and CAPEX projects with minimal supervision. They are responsible for ensuring that sophisticated data center solutions are delivered on time, within budget, and in full compliance with safety and operational standards, maintaining zero impact on live operations while driving excellence across the engineering team.

Key Responsibilities

1. Solution Design & Proposal Management

• Infrastructure Build & Cabling: Installation of 47RU server racks, assembly of Hot and Cold Aisle Containment systems (polycarbonate infills, sliding doors), and implementation of comprehensive structured cabling solutions, including fiber runners, cable trays, and pathway management.
• Power Systems: Management of busway infrastructure, deployment of 3PH Tap Off Units (TOUs), installation of PDUs/rPDUs, and execution of rack grounding systems.
• Integration & Systems: Modification and relocation of environmental sensors, lighting, and BMS integration.
• Mechanical Solutions: Design and implementation of cooling systems, piping infrastructure, and execution or review of Computational Fluid Dynamics (CFD) analysis for data halls.
• Testing & Commissioning: Heat Load Testing in accordance to the customer fit-out deployment which includes load bank rentals.
• CPR Delivery: Generate Customer Project Requests (CPRs) within the agreed SLAs: Standard Enterprise: 3 business days. Custom Enterprise: 10 business days. Wholesale/Hyperscale: 20 business days. AI Development: For baselining.
• Customer RFI and Data/Drawing Provision: Manage RFI support by collaborating with the Sales Team, DCSO, DCES, and the Design & Construction Teams to complete customer data forms and provide relevant documents based on the selected Data Hall and Data Center Campus. This includes rigorously filtering out sensitive data (such as CAD files and design calculations). Obtain approval from top management before releasing sensitive documentation, particularly when explicitly requested by the client.
• Technical Accuracy: Ensure all designs and solutions are technically sound, identifying risks before implementation to prevent delays or service interruptions.
• Handover Management: Establish and maintain a seamless handover process from the Solutioning team to the Provisioning team for all signed customer orders.
• Audit Compliance: Ensures that each Solutioning project request adheres to the approved DCSP Playbook process.

2. Proposal Management

• Coordination & Costing: Generate and manage the Bill of Materials (BOM) for all CPRs by liaising with vendors to secure accurate lead times and costing, ensuring the final proposal is technically accurate and delivered on time.
• Accuracy & Optimization: Ensure quantities and rates are accurate, minimize proposals, and perform quantity surveying.

3. Vendor Management

• Vendor Collaboration: Liaise with vendors on customer requirements.
• Proposal Repository: Establish a vendor proposal repository for future reference.

4. Customer-Facing Responsibilities

• Client Engagement & Representation: Act as a customer-facing representative, accompany customers during site visits, and present STT GDC's Data Center sites and Data Hall offerings.

Preferred Qualifications & Skillset

• Experience & Expertise: 4–6+ years of specialized experience in pre-sales engineering or design/solutioning of electrical or mechanical systems. Background in mechanical or electrical engineering required. Extensive data center experience preferred, with a proven track record of executing complex projects independently.
• Leadership & Client Engagement: Advanced client-facing abilities with the capacity to act as the lead technical representative. Strong leadership skills to mentor junior engineers and liaise strategically with internal stakeholders and vendors to drive high-impact proposals.
• Technical Acumen: Strong foundational understanding of data center infrastructure, solution design principles, and comprehensive risk identification. Familiarity with emerging technologies like AI Rack deployments is a plus.
• Autonomy & Compliance Oversight: Self-driven mindset with the ability to execute projects with minimal supervision while ensuring total adherence to the DCSP Playbook. Responsible for the technical accuracy of the team and the rigorous management of sensitive data.
• Operational Execution: High persistence to manage stakeholders and chase approvers to meet strict project SLAs and obtain necessary management approvals for sensitive data release.
• Continuous Learning & Adaptability: A proactive mindset committed to continuous professional development, ensuring deep understanding of emerging technologies (Examples are AI deployments, high-density cooling solutions and future data center architectures).
• Software Proficiency: Proficiency in Microsoft Excel (for tracking and BOMs) and document management platforms (SharePoint, Google Drive, or similar).

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession.

Attracting the best and brightest Talents is pivotal to our success.

If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.