Solutions Engineer

Mergepoint AI; Metro Manila; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Mergepoint AI, based in Metro Manila, is seeking a full-time Solutions Engineer with hybrid work arrangement. The role involves designing AI-powered workflow solutions, gathering client requirements, and demonstrating capabilities through technical presentations and proofs of concept.

You will configure integrations, support presales, and collaborate with product/engineering teams to ensure successful deployments and ongoing value realization for clients.

Qualifications

• Strong software development and integration skills, including experience with RPA, APIs, web services, and data formats (e.g., JSON, REST).
• Background in consulting and presales, translating business needs into clear technical solutions and architectures.
• Experience partnering with sales teams to support technical discussions, demos, and proofs of concept for prospective customers.
• Understanding of AI, automation, or workflow tools and their practical application in business environments is an advantage.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Gather and clarify technical requirements for client projects.
• Configure and integrate Mergepoint AI solutions with client systems.
• Troubleshoot integration or implementation issues.
• Support presales activities, prepare solution proposals and documentation.
• Collaborate with product and engineering teams to provide field feedback and ensure successful deployments.

Skills

RPA integration

APIs

Web services

JSON REST

Education

Bachelor’s degree in Computer Science, Engineering, IT or related field

Job description

Company Description Mergepoint AI builds AI-powered workflow automation solutions that help businesses across Southeast Asia operate more efficiently, move faster, and collaborate effectively. The company partners with organizations across multiple industries to transform workflows and deliver measurable business impact. Mergepoint AI focuses on solving real-world operational challenges with practical, scalable AI solutions. Team members join a fast-moving environment that values vision, agility, and customer-centric problem solving.

Role Description This is a full-time hybrid Solutions Engineer role based in Metro Manila, with a mix of on-site client work and work-from-home flexibility. The Solutions Engineer will work closely with sales, product, and customer teams to understand client requirements, design AI-powered workflow solutions, and demonstrate product capabilities through technical presentations and proofs of concept. Day-to-day responsibilities include gathering and clarifying technical requirements, configuring and integrating Mergepoint AI solutions with client systems, and troubleshooting integration or implementation issues. The role also involves supporting presales activities, preparing solution proposals and documentation, and collaborating with product and engineering teams to provide feedback from the field. The Solutions Engineer will help ensure successful deployments, user adoption, and ongoing value realization for clients.

Qualifications

• Strong software development and integration skills, including experience with RPA, APIs, web services, and data formats (e.g., JSON, REST).
• Background in consulting and presales, with the ability to translate business needs into clear technical solutions and architectures.
• Experience partnering with sales teams to support technical discussions, demos, and proofs of concept for prospective customers.
• Understanding of AI, automation, or workflow tools and their practical application in business environments is an advantage.
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent hands‑on experience.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non‑technical stakeholders.
• Strong problem‑solving skills, attention to detail, and a collaborative working style in cross‑functional teams.
• Comfort working in a fast‑paced environment and managing multiple client engagements or projects simultaneously.