Solution Architect & SaaS Implementation - SP, EN & FR

Orquest - Retail Smart Planning; España; Hybrid; PHP 5,682,000 - 7,813,000; Full time

Benefits offered by this job

Medical insurance

Flexible compensation

Language classes

Flexible work model

Flexible work model

Job summary

A leading SaaS provider is seeking a Senior Solutions Architect & Implementation professional to drive client integrations and ensure robust solutions. This role requires 3-5 years of relevant experience, proficiency in Spanish, English, and French, and involves active stakeholder management in a fast-paced environment. Opportunities for travel and cultural engagement are integral to this position, along with a commitment to delivering high-quality technical configurations.

Qualifications

• 3-5 years of experience as a Solutions Architect or similar roles in SaaS environments.
• Comfortable working in Spanish, English, and French for international projects.
• Willingness to travel and adapt to multicultural environments.
• Detailed-oriented with an ownership mindset for technical solutions.

Responsibilities

• Act as the technical pillar during client implementations.
• Translate operational needs into Orquest configurations.
• Design testing plans to ensure flawless production.
• Maintain strategic communication with stakeholders.

Skills

Technical consulting

Stakeholder Management

Critical Thinking

Crisis Management

Strategic Communication

Strategic communication

Crisis management

Ownership mindset

Business vision

Critical thinking

Tools

REST API

Job description

Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people - both customers and employees - and our software is created precisely to synchronize both. We put AI and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

We are growing internationally and are looking for a Senior Solutions Architect & Implementation to help us land this mission with every client, ensuring that our technology becomes a real, robust, and scalable solution.

✨ How you will make a difference

Your mission is to be the technical pillar of our implementations. You won't just integrate data; you will be the one who translates the client's operational needs into an Orquest configuration that delivers real value from day one.

• Technical consulting: You will be the point of reference for the client's IT, HR and Operations team. You will guide them with our REST API and know how to manage technical expectations with assertiveness and judgment.
• Functional Discovery: You will understand what really happens at the point of sale to anticipate risks before they affect deployment.
• Quality Culture (QA): You will design rigorous testing plans. Your goal is for the step to production to be flawless and the incident rate to be minimal.
• Stakeholder Management: You will work hand-in-hand with the Project Manager, maintaining strategic communication with high-level profiles and providing clear solutions in high-pressure environments.

🧩 What we are looking for

• Experience: At least 3 - 5 years (or more) of experience as a Solutions Architect, technical consultant and Implementation architect in SaaS environments. If you also come from the world of Workforce Management (WFM), we will be thrilled.
• Languages: You are comfortable working in Spanish, English, and French. It is essential for our international projects.
• Willingness to travel: Flexibility to travel and adaptability to operate successfully in multicultural environments.
• Ownership Mindset: You like things to go well, you pay attention to detail, and you take responsibility for the technical solution from end-to-end.
• Business Vision: Ability to break down complex operational processes and translate them into efficient and scalable software configurations.
• Critical Thinking: Analytical approach to anticipate technical needs before they become operational blockers.
• Strategic Communication: Ability to manage high-level stakeholders, adapting the technical message to business objectives, managing expectations, and negotiating with solid fundamentals.
• Crisis Management: Ability to maintain control and convey security to the client during critical onboarding phases or high-pressure situations.

🌱 What we offer

• A high-impact role in a SaaS with international projection.
• International, multicultural, and innovative environment.
• Culture based on autonomy, trust, and collaboration.
• Beyond the Salary: Medical insurance, OpenUp platform for well-being, Cobee (flexible compensation), language classes, and a flexible work model.

If you are one of those who enjoy breaking down complex processes to turn them into impeccable technical solutions and want to have a real impact on the expansion of a SaaS company, we want to meet you!