Solutions Architect

Sharesource Australia BPO; Davao City; Remote; PHP 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Work-life balance

Open culture

Learning & growth

B-Corp culture

Job summary

Sharesource Australia BPO in the Philippines is seeking a Solutions Architect to design and oversee the implementation of complex technical solutions for our clients. You will lead solution design, ensuring scalability, security, and alignment with client requirements and company standards.

You will partner with consultants, engineers, and clients to translate requirements into robust architectures, guide delivery, and provide technical leadership across projects.

Qualifications

• Bachelor's degree in Computer Science or Engineering.
• 7+ years in technical consulting, solution design, or architecture.
• HubSpot CRM experience is a plus.
• Proven experience delivering enterprise integrations and APIs.
• Familiar with front-end and back-end web technologies.
• Strong knowledge of cloud architectures and integration patterns.
• Excellent documentation and communication skills.
• Knowledge of ISO27001 or similar security frameworks advantageous.

Responsibilities

• Lead solution design and architecture for complex CRM migrations, integrations, and custom solutions.
• Provide technical direction to Solutions Engineers and delivery teams.
• Collaborate with consultants to shape proposals and SoWs.
• Ensure solutions meet security, compliance, and architectural standards.
• Contribute to internal knowledge and capability development.

Skills

HubSpot CRM

Solution design

Cloud architecture

Technical leadership

Technical communication

Education

Bachelor's in Computer Science / Engineering

Job description

About Sharesource:

We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. https://www.sharesource.com.au/

What are we looking for?

We are looking for a Solutions Architect who is responsible for designing and overseeing the implementation of complex technical solutions for the organization’s clients. This role provides leadership in solution design, ensuring that projects are scalable, secure, and aligned with client requirements as well as the organization’s standards.

The Solutions Architect partners with consultants, engineers, and clients to translate requirements into robust technical architectures and to guide successful delivery.

What are you expected to do?

• Solution Design & Architecture
  • Lead the design of complex CRM migration projects, integrations, and custom solutions.
  • Translate business and functional requirements into high-level technical designs and architecture.
  • Ensure all solutions are scalable, secure, and aligned with best practices.
  • Create solution design documentation, including diagrams, workflows, and technical specifications.
• Technical Leadership & Collaboration
  • Provide technical direction and oversight to Solutions Engineers and development teams.
  • Collaborate with consultants to shape proposals and Statements of Work (SoWs).
  • Validate technical feasibility and advise on risks, dependencies, and alternative approaches.
  • Support sales and pre-sales processes by contributing technical expertise in client discussions.
• Governance & Quality Assurance
  • Ensure solutions comply with ISO27001 and other relevant security and compliance standards.
  • Participate in code reviews, design reviews, and quality assurance checks.
  • Monitor solution implementation to ensure alignment witharchitectural intent.
  • Provide input into continuous improvement of technical standards, patterns, and frameworks.
• Innovation & Knowledge Sharing
  • Stay up to date with emerging technologies, tools, and industry trends.
  • Identify opportunities for innovation in client solutions and internal practices.
  • Contribute to internal knowledge bases, training, and capability development.
  • Act as a subject matter expert for complex technical challenges across the business.

You’ll be a great fit if:

• You have a degree in Computer Science, Engineering, or a related discipline (or equivalent experience).
• You have a minimum of 7 years’ experience in technical consulting, solution design, or architecture roles.
• You have strong expertise in CRM platforms, with HubSpot experience highly advantageous.
• You have demonstrated experience designing enterprise-level solutions involving complex integrations, APIs, and custom development.
• You have familiarity with front-end and back-end frameworks and modern web technologies.
• You have a strong understanding of cloud architectures and integration patterns.
• You have a proven ability to lead technical teams and provide architectural guidance.
• You have excellent documentation skills, including the ability to produce clear and comprehensive design artefacts.
• You have strong communication skills and can present technical concepts to both technical and non-technical audiences.
• You have knowledge of ISO27001 or other information security frameworks (advantageous).
• You are willing to work Monday to Friday (7:00 AM to 4:00 PM Manila time; will follow DST as well).

Success Measures:

• High-quality solution designs delivered consistently for client projects.
• Positive client feedback on solution architecture and technical expertise.
• Effective collaboration with consultants, engineers, and delivery teams.
• Solutions implemented on time, within scope, and aligned to design intent.
• Demonstrated improvements to internal standards and solution frameworks.
• Contribution to capability building and knowledge sharing across the technical team.

What you gain beyond the role:

• Remote + Hybrid Flexibility: Enjoy the best of both worlds—collaborative office days when it counts, balanced with the freedom to work from home.
• Achieve Work-Life Balance and Flexibility: Work in an environment where you’re trusted and empowered to work independently, while still having the support you need to deliver your best. Here, flexibility isn’t just a perk—it’s how we help you perform at your best, without sacrificing life outside of work.
• Open Culture: Your voice matters, we encourage proactive communication and fresh ideas.
• Supportive Team: From your very first day to every career milestone, we’ve got your back—with long-term growth and projects you can truly thrive in.
• Learn and Grow: Training, coaching, and international opportunities to level up your skills and career
• Be part of a B-Corp company that puts people and planet first while creating meaningful impact.

Please note:

This role is remote; however, we require candidates to be based locally in the Philippines. This is to support occasional onsite activities such as team events, client meetings, or equipment handover. Additionally, local residency is necessary for compliance with Philippines labor laws and employment regulations.

___________________

Why work for Sharesource?

Our clients come from all walks of life and so do we. We hire hundreds of skillful individuals from a wide variety of backgrounds, genders, ages, and personalities to live out our diverse culture and make a positive impact on the world!

Our 5 Values:

• Make a social impact: We balance our work for client teams and for society by constantly making a positive impact.
• Be proactive: We encourage brave thinking and continuous improvement, and drive change through action.
• Create value: We create measurable values for our stakeholders: our teams, partners, suppliers, investors, and communities.
• Be fair, open and honest: We foster equality and inclusivity in a supportive environment that embraces diversity and celebrates achievements.
• Add fun, passion and love: We prioritise fun and passion, fostering higher engagement and a positive can-do attitude.

___________________

What to Expect in the Process?