Sole-Charge Admin & Scheduling Specialist (AU Client Focus)

Brainbox; Masamat; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO on day 1

Paid time off

Work-life balance

International career growth

Travel opportunities

On-site Pampanga office

Job summary

Brainbox in the Philippines is seeking an Administrative Assistant who will own the daily and weekly technician schedules, from bookings to compliance records. This is a sole-charge role, acting as the main point of contact for customers and technicians, and a trusted support to the business owner.

The role requires at least two years in administration or scheduling, strong English, and comfort with Formitize and common office tools.

Qualifications

• Two or more years of administration, scheduling, or coordination experience.
• Ownership of a live schedule or booking calendar, not just data entry.
• Strong written and spoken English with confidence on calls to Australian customers.
• High attention to detail and disciplined deadlines management.
• Comfort with Microsoft Office or Google Workspace; Formitize preferred.

Responsibilities

• Manage daily and weekly technician schedules, bookings, and confirmations.
• Sequence jobs to reduce travel time and fill appointment gaps.
• Send reminders and reschedule promptly when plans change.
• Maintain compliance records and prepare service reports as required.
• Handle emails, calls, and correspondence for the Director; update records.

Skills

Schedule ownership

English proficiency

Attention to detail

Independent work

Discretion

Tools

Formitize

MS Office

Google Workspace

ServiceM8

simPRO

Jobber

AroFlo

Job description

Brainbox in the Philippines is seeking an Administrative Assistant who will own the daily and weekly technician schedules, from bookings to compliance records. This is a sole-charge role, acting as the main point of contact for customers and technicians, and a trusted support to the business owner.

The role requires at least two years in administration or scheduling, strong English, and comfort with Formitize and common office tools.