Software Engineering Analyst (AI Prompt Engineer)- Manila/Cebu

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Group Shared Services Limited - Philippine Branch is seeking a capable professional to analyze business requirements, design and implement solutions, and develop applications in coordination with stakeholders and SMEs.

The role emphasizes SDLC adherence, risk assessment, and mentoring junior engineers, with opportunities to work across data, ITIL processes, and ServiceNow development. A strong background in relational databases and SQL is preferred.

Qualifications

• Tertiary Degree or equivalent combination of education and work experience.
• ITIL certification.
• Servicenow Certified System Admin (CSA) certification.

Responsibilities

• Analyze business requirements, design and implement solutions.
• Develop applications in coordination with stakeholders and subject matter experts.
• Follow Software Development LIfecycle (SDLC) processes and support continuous improvement culture.
• Ensure solutions meet customer needs within scope, schedule, and budget.
• Escalate complex issues promptly and adhere to company methodologies.
• Ensure compliance needs are met and customer impacts are assessed, while providing support during testing, handover, and post-implementation.
• Estimate effort, report progress, and manage activities within budget.
• Maintain accuracy and timeliness of output.
• Mentor junior engineers and transfer knowledge effectively.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes.

Skills

Relational database experience

SQL development

Education

Tertiary Degree or equivalent

Tools

ServiceNow development

Job description

Responsibilities:

• Analyze business requirements, design and implement solutions.

• Develop applications in coordination with stakeholders and subject matter experts.

• Follow Software Development LIfecycle (SDLC) processes and support continuous improvement culture.

• Ensure solutions meet customer needs within scope, schedule, and budget.

• Escalate complex issues promptly and adhere to company methodologies.

• Ensure compliance needs are met and customer impacts are assessed, while providing support during testing, handover, and post-implementation.

• Estimate effort, report progress, and manage activities within budget.

• Maintain accuracy and timeliness of output.

• Mentor junior engineers and transfer knowledge effectively.

• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions. Mitigate risks in delivery while keeping to agreed plan and timeframes.
  

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Experience in relational database and SQL development.

• Experience in Servicenow development.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

• ITIL certification.

• Servicenow Certified System Admin (CSA) certification.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency:

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands:

General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.