Software Engineer - Applied AI Engineering - Applied AI Engineering • Philippines Remote Software Engineer - Applied AI Engineering - Applied AI Engineering Philippines Remote

DevRev Inc.; Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

DevRev Inc. is hiring in the Philippines for an experienced software platform engineer to build, deploy, and integrate AI agents and automations with customer tech stacks.

You’ll connect DevRev with SaaS and non-SaaS platforms using APIs, webhooks, and real-time communication, while improving AI performance and surfacing actionable data insights for clients. Expect significant cross-team collaboration and travel up to 30% for on-site work.

Qualifications

• 3+ years in software development, systems integration, or platform engineering.

Responsibilities

• Build, design, deploy AI agents, integrations, and automations that connect DevRev with customers' tech stacks and workflows.
• Integrate DevRev with SaaS and non-SaaS platforms via APIs, webhooks, and real-time architectures.
• Optimize AI performance through prompt engineering, semantic search tuning, and generative AI techniques.
• Own data insights by writing SQL queries, analyzing data, and building dashboards to drive customer decisions.
• Prototype and iterate with rapid proofs-of-concept and live technical demos; refine solutions based on feedback.
• Lead cross-functional collaboration with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide customers through tool adoption and complex configurations, including code repository integrations.
• Travel up to 30% for on-site implementations, workshops, and customer engagements.

Skills

Software development

Systems integration

Platform engineering

Customer-facing

Education

Bachelor's or Master’s in CS/Engineering

Tools

AWS Lambda

Google Cloud Functions

CI/CD

Containers

REST/GraphQL APIs

Job description

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

What You'll Do:

• Customer-facing: 30% working directly with customers.
• Coding & Integration: 70-80% hands-on technical implementation
• Build & Deploy Solutions: Design, develop, and launch AI agents, integrations, and automations that connect DevRev with customers' existing tech stacks and workflows.
• Integrate Systems: Connect DevRev with SaaS and non-SaaS platforms through APIs, webhooks, and real-time communication architectures for seamless data flow.
• Optimize AI Performance: Apply prompt engineering, fine-tune semantic search engines, and leverage generative AI techniques to enhance agent accuracy and user experience.
• Own Data Insights: Write SQL queries, perform data analysis, and build dashboards to surface insights that drive customer decision-making.
• Prototype & Iterate: Develop rapid proofs-of-concept, conduct live technical demos, and refine solutions based on customer and stakeholder feedback.
• Lead Cross-functional Collaboration: Maintain constant communication loops with customers, engineering, product, customer success, support, and revenue teams to ensure alignment.
• Guide Technical Adoption: Learn and master new tools, then guide customers through critical workflows like code repository integrations and advanced configurations.
• Travel Ready: Willingness to travel up to 30% for on-site implementations, technical workshops, and customer engagements.

What You Bring:

• Experience: 3+ years in software development, systems integration, or platform engineering. Customer-facing experience is a plus.
• Background: Bachelor\'s or Master\'s degree in Computer Science, Engineering, or a related technical field.
• Applied AI Knowledge: Familiarity with large language models (LLMs), prompt engineering, frameworks like RAG and function calling, and building evals to validate agentic AI solutions.
• Integration Expertise: Deep experience with large-scale data synchronization (one-way and two-way), API integration patterns (REST, GraphQL, webhooks), and event-driven/pub/sub architectures.
• Cloud & Deployment: Hands-on experience deploying on serverless and edge platforms (AWS Lambda, Google Cloud Functions) with modern DevOps practices (CI/CD, containers, observability).
• Data Transformation: Skilled in data mapping, schema alignment, and working with heterogeneous systems. Understanding of data modeling and graph data structures.
• Observability: Experience implementing clear logging, actionable error surfacing, and telemetry to support faster debugging and issue resolution.
• Context-Aware Systems: Familiarity with Model Context Programming (MCP) for building adaptive, context-aware integrations.
• Problem-Solving: Strong track record triaging and unblocking both technical and non-technical blockers to keep projects moving forward.
• Documentation: Experience writing concise, well-structured documentation that supports long-term team understanding and seamless onboarding.
• Communication: Strong written and verbal skills to articulate technical concepts to engineers, product teams, and business stakeholders.

  As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

How do we work? Whatever your role, our values describe what we ask of each other.

Be a bridger

Look beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn\'t necessarily fit neatly into your job description.

How do we work? Whatever your role, our values describe what we ask of each other.

Be a bridger

Look beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn\'t necessarily fit neatly into your job description.

Care loudly

We want your perspective, not just your agreement. Speak up when something isn\'t working or someone needs support. Give honest feedback with respect for the person receiving it. Don\'t let an uncomfortable conversation become an unspoken problem.

Own the outcome

Take responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn\'t. If something goes wrong, own it and help fix it.

That\'s DevRev!

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.