Builds AI agents with LLMs, prompt engineering, RAG and function calling—directly aligned with vibe coding and AI-driven tooling.
Role
Forward Deployed Software Engineer (Applied AI) responsible for designing, building, and deploying AI agents, integrations, and knowledge-graph solutions that connect DevRev to customers’ existing systems. The role is customer-facing and requires both hands-on engineering and technical collaboration across product, engineering, and customer teams.
Key Responsibilities
- Work directly with customers (~30% customer-facing) to gather requirements, run demos, and deliver deployed solutions.
- Hands-on coding and integration (70–80%): develop applications, integrations, and automations on the DevRev platform.
- Build and maintain the Knowledge Graph and integrate DevRev with SaaS and non-SaaS systems via APIs, webhooks, and real-time communication architectures.
- Design, develop, and launch AI agents; apply prompt engineering, fine-tune semantic search, and leverage generative AI techniques to improve agent performance.
- Write SQL, perform data analysis, and build dashboards to surface actionable insights for customers.
- Prototype rapid proofs-of-concept, run live technical demos, and iterate on solutions based on feedback.
- Lead cross-functional collaboration with engineering, product, customer success, support, and revenue teams to ensure alignment.
- Guide customers through technical adoption, repository integrations, and advanced configurations.
- Be travel-ready (willingness to travel up to 30% for on-site implementations and workshops).
Requirements
- 3+ years of experience in software development, systems integration, or platform engineering.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- Applied AI knowledge: experience with large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), function calling, and building evals to validate agentic AI solutions.
- Integration expertise: large-scale data synchronization, REST/GraphQL APIs, webhooks, and event-driven/pub-sub architectures.
- Cloud and deployment experience with serverless/edge platforms (e.g., AWS Lambda, Google Cloud Functions) and modern DevOps practices (CI/CD, containers, observability).
- Data transformation skills: data mapping, schema alignment, data modeling, and graph data structures.
- Observability: logging, error surfacing, and telemetry for debugging and issue resolution.
- Familiarity with Model Context Programming (MCP) or similar approaches for context-aware integrations.
- Strong problem-solving, documentation, and communication skills for technical and non-technical stakeholders.
Hiring Process / Notes
- Shortlisted candidates will undergo Background Verification (BGV); offers are contingent on successful completion.
Skills
System Integration Applied AI Prompt Engineering Data Analysis SQL API Design Event-driven Architecture DevOps (CI/CD) Observability Data Modeling Prototyping & Rapid Iteration Technical Communication Documentation Customer-facing Consulting Problem Solving