Social Media Content Specialist

INTELEGENCIA BPO LLC CORP.; Tarlac City; On-site; PHP 279,000 - 502,000; Full time

Job summary

INTELEGENCIA BPO LLC CORP. seeks a Social Media Content Specialist to craft engaging posts and manage content across platforms. You will develop captions, visuals, and calendars, monitor engagement, and support campaigns to strengthen brand presence.

Ideal candidates are creative, detail-oriented, and eager to learn new tools. This entry-level role offers hands-on experience in social media, content creation, and digital marketing within a dynamic BPO environment.

Qualifications

• Bachelor’s degree in Marketing, Communications, Multimedia Arts, Advertising, Journalism, Digital Marketing, or related field.
• At least 1 year of relevant experience.
• Strong written and verbal communication skills.
• Good command of English, particularly in writing and content creation.
• Creative and able to develop fresh, relevant, audience-focused content ideas.
• Strong attention to detail in grammar, spelling, formatting, and visual presentation.
• Familiarity with major social media platforms (Facebook, Instagram, TikTok, LinkedIn).
• Basic knowledge of social media content creation and publishing.
• Basic understanding of social media trends, audience engagement, and content performance.
• Ability to use basic graphic design or video editing tools is an advantage.
• Familiarity with Canva, CapCut, Adobe Creative Cloud, or similar platforms is an advantage.
• Strong organizational and time-management skills.
• Ability to manage multiple content requirements and meet deadlines.
• Willingness to learn new tools, platforms, and digital marketing practices.
• Ability to work independently while collaborating with a team.

Responsibilities

• Create and publish engaging content across platforms such as Facebook, Instagram, TikTok, LinkedIn, and other relevant channels.
• Assist in developing social media content calendars and scheduling posts according to campaign requirements.
• Write clear, engaging captions and short-form copy.
• Assist in creating and editing basic visual content, including graphics, photos, short-form videos, and other digital assets.
• Monitor social media platforms for comments, messages, mentions, and relevant conversations.
• Support community engagement by responding to comments and messages in a timely and professional manner.
• Research current social media trends, hashtags, and content formats to identify engagement opportunities.
• Assist in executing social media campaigns and digital marketing initiatives.
• Coordinate with internal teams to ensure content accuracy and brand alignment.
• Maintain organized records of published content, calendars, and materials.
• Monitor basic performance metrics and assist in preparing engagement reports.
• Recommend content ideas based on engagement and trends.

Skills

Bachelor’s degree

1+ year experience

Written communication

English content

Creative content ideas

Attention to detail

Social media platforms

Content creation basics

Graphic design basics

Canva

CapCut

Adobe Creative Cloud

Education

Bachelor’s degree in Marketing/Communications

Tools

Canva

CapCut

Adobe Creative Cloud

Job description

We are looking for a Social Media Content Specialist to support the development and management of engaging content across our social media platforms.

The successful candidate will assist in creating written and visual content, maintaining social media calendars, monitoring audience engagement, and supporting campaigns that strengthen brand awareness and customer engagement. This role is ideal for a creative and detail-oriented individual who enjoys staying up to date with social media trends and communicating with audiences through digital platforms.

Key Responsibilities

• Create and publish engaging social media content across platforms such as Facebook, Instagram, TikTok, LinkedIn, and other relevant channels.

• Assist in developing social media content calendars and scheduling posts according to campaign requirements.

• Write clear, engaging, and brand-appropriate captions, headlines, and short-form copy.

• Assist in creating and editing basic visual content, including graphics, photos, short-form videos, and other digital assets.

• Monitor social media platforms for comments, messages, mentions, and relevant conversations.

• Support community engagement by responding to comments and messages in a timely and professional manner.

• Research current social media trends, relevant topics, hashtags, and content formats to identify opportunities for engagement.

• Assist in executing social media campaigns, promotions, and other digital marketing initiatives.

• Coordinate with internal teams to gather information and ensure content is accurate and aligned with brand guidelines.

• Maintain organized records of published content, content calendars, and campaign materials.

• Monitor basic social media performance metrics and assist in preparing reports on engagement and content performance.

• Recommend content ideas based on audience engagement, trends, and campaign objectives.

• Ensure published content is accurate, timely, consistent, and aligned with established brand standards.

• Perform other content and social media-related tasks as assigned.

Qualifications

• Bachelor's degree in Marketing, Communications, Multimedia Arts, Advertising, Journalism, Digital Marketing, or a related field.

• At least 1 year of relevant experience.

• Strong written and verbal communication skills.

• Good command of English, particularly in writing and content creation.

• Creative and able to develop fresh, relevant, and audience-focused content ideas.

• Strong attention to detail, particularly in grammar, spelling, formatting, and visual presentation.

• Familiarity with major social media platforms, including Facebook, Instagram, TikTok, and LinkedIn.

• Basic knowledge of social media content creation and publishing.

• Basic understanding of social media trends, audience engagement, and content performance.

• Ability to use basic graphic design or video editing tools is an advantage.

• Familiarity with tools such as Canva, CapCut, Adobe Creative Cloud, or similar platforms is an advantage.

• Strong organizational and time-management skills.

• Ability to manage multiple content requirements and meet deadlines.

• Willingness to learn new tools, platforms, and digital marketing practices.

• Ability to work independently while collaborating effectively with a team.

Preferred Qualifications

• Internship, academic, freelance, or personal experience creating social media content.

• Experience managing a personal, school, organization, or small-business social media account.

• Basic knowledge of social media analytics and reporting.

• Familiarity with content scheduling and social media management platforms.

• A portfolio of social media content, writing samples, graphic designs, videos, or other relevant work is an advantage.

Ideal Candidate

The ideal candidate is creative, digitally savvy, and eager to learn. You should have a strong interest in social media and content creation, understand how to communicate effectively with different audiences, and be comfortable turning ideas into clear and engaging digital content.

This is a great opportunity for an entry-level professional looking to build hands-on experience in social media, content creation, digital marketing, and brand communications.