Social Media Associate | Mandaue, Cebu

J&T Express; Mandaue; On-site; PHP 223,000 - 502,000; Full time

Job summary

J&T Express Philippines is seeking a Social Media Associate to maintain and grow the company’s online presence across Facebook, X (Twitter), Instagram, TikTok, and YouTube. You will craft strategies, calendars, and campaigns to boost engagement, reach, and brand awareness.

The role involves coordinating with branding, PR, and partner teams, researching media plans, and presenting creative briefs. Strong communication and multitasking abilities are essential.

Qualifications

• Bachelor's degree in Business Management, Marketing, or any related field.
• At least one year of relevant work experience in a similar field is preferred.
• Experience in E-Commerce or Logistics is a plus.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Ability to handle multiple projects simultaneously and can work under pressure.
• Strong organization and project management skills.
• Proficient in Microsoft Office, Canva, and other relevant software.

Responsibilities

• Develop strategies to generate a fan base and increase traffic on social media platforms (Facebook, Twitter/X, Instagram, TikTok, YouTube).
• Create strategic campaign calendars with goals to increase engagement, reach, and brand awareness.
• Assist with digital media research and media planning.
• Coordinate with Branding and other departments to meet media goals and objectives.
• Develop and present creative briefs to the team.
• Develop social media campaigns in support of business objectives.
• Provide insights and analysis to fuel campaigns.
• Coordinate with internal and external marketing partners and calendars.
• Handle project-oriented tasks like process improvements, calendar development, and execution.
• Monitor analytics and track key metrics against goals within the social media team.
• Align campaigns with the PR team.

Skills

Social media strategy

Analytics

Communication

Project management

Microsoft Office

Canva

Education

Bachelor's degree in Business Management, Marketing, or related field

Tools

Canva

Microsoft Office

Job description

ABOUT THE POSITION

The Social Media Associate maintains the company’s online presence. His/Her main responsibilities include developing strategies to generate a fan base and increase traffic on social media platforms on Facebook, Twitter/X, Instagram, TikTok, and YouTube. These strategies are conceptualized by creating a strategic campaign calendar with goals and agendas to increase engagements, audience reaches, and brand awareness.

• Assist with digital media research and media planning




• Consult with Branding and other departments to establish and achieve specific media goals and objectives




• Assist in developing and presenting creative briefs to the team




• Assist in developing social media campaigns in support of line of business objectives




• Suggest insights and analysis that will fuel the social media campaign




• Coordinate with relevant internal and external marketing partners, media schedules, social media schedules, and partner communications.




• Handle various project-oriented tasks as needed, such as process improvements, calendar development, and execution




• Monitor analytics and track key metrics against goals within the social media team




• Align strategic campaigns with the PR team

ABOUT YOU

• Bachelor's degree in Business Management, Marketing, or any related field.




• At least one year of relevant work experience in a similar field is preferred.




• Experience in E-Commerce or Logistics is a plus.




• Excellent written and verbal communication skills.




• Good interpersonal skills




• Ability to handle multiple projects simultaneously and can work under pressure.




• Strong organization and project management skills




• Proficient in Microsoft Office, Canva, and other relevant software.

ABOUT THE COMPANY:

J&T Express Philippines is a fast-growing logistics and express delivery company known for its nationwide reach, reliable service, and technology-driven operations. Since entering the Philippine market in 2019, the company has built a strong network of branches and hubs, offering efficient parcel delivery, e-commerce logistics, real-time tracking, and door-to-door pickup services. Committed to speed, convenience, and customer satisfaction, J&T Express helps businesses and individuals connect and deliver across the country with confidence.