HR Associate - Organizational Development | Mandaue, Cebu

J&T Express; Mandaue; On-site; PHP 335,000 - 670,000; Full time

Job summary

J&T Express Philippines is seeking an Organizational Development Associate to drive a skilled and engaged workforce across our nationwide network. You will optimize HR practices and support the ongoing evolution of our logistics operations.

Key activities include collaborating with OD counterparts, analyzing processes to identify bottlenecks, and delivering data-driven improvements. You will also design training programs and generate regional reports to boost efficiency across DH, DP, DC, and HO.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 1 year of relevant work experience.
• Experience in E-Commerce or Logistics is a plus.

Responsibilities

• Collaborate with OD counterparts nationwide for daily, monthly and annual report review.
• Analyze logistics processes to identify bottlenecks and propose improvements.
• Generate nationwide reports for staff, sprinter and sorter efficiency.
• Apply analytical skills to assess organization needs and develop data-driven strategies.
• Conduct organizational assessments and diagnose areas for improvement.
• Align and update organizational structures based on needs.
• Design and deliver training programs to enhance OD capabilities.
• Collaborate with cross-functional teams to address data-related issues.
• Create monthly reports regarding targets, action plans, and regional recommendations.
• Performs other duties as assigned.

Skills

Written communication

Verbal communication

Interpersonal skills

Project management

Organization skills

Microsoft Office

Education

Bachelor's degree in a relevant field

Job description

SUMMARY:

As an Organizational Development Associate, you will be a driving force behind creating an engaged, skilled, and adaptable workforce. Your expertise will contribute to the optimization of HR practices and the continuous evolution of our logistics operations.

QUALIFICATIONS:

• Bachelor’s degree in a relevant field, such as organizational development, organizational psychology, human resources, or a business-related discipline.

• At least 1 year of relevant work experience in a related industry

• Experience in E-Commerce or Logistics is a plus.

KNOWLEDGE, SKILLS, & ABILITIES:

• Excellent written and verbal communication skills.

• Good interpersonal skills

• Ability to handle multiple projects simultaneously and work under pressure.

• Strong organization and project management skills.

• Knowledgeable in Microsoft Office and relevant software.

DUTIES AND RESPONSIBILITIES:

• Collaborate with OD counterparts nationwide for daily, monthly and annual report review

• Analyze existing logistics processes, identify bottlenecks or inefficiencies, and recommend improvements to enhance operational effectiveness. Work with cross-functional teams to implement process changes and monitor their impact.

• Generates nationwide reports for operational (staff, sprinter, sorter) efficiency.

• Apply critical thinking and analytical skills to assess organizational needs, identify trends, and develop data-driven strategies and solutions especially in operations side.

• Conduct organizational assessments and diagnose areas for improvement, including organizational structure and department processes.

• Collection and validation of employee Job Description based on current position.

• Align and update Organizational Structure based on organization needs.

• Design and deliver training programs, workshops, and interventions to enhance employee skills and capabilities especially OD counterparts.

• Collaborate with cross-functional teams, such as NMD, Operations, QC and HCM to address data-related issues concerning efficiency and performances of DH, DP, DC and HO.

• Analyze and interpret data to measure the effectiveness and impact of organizational development initiatives.

• Collaborate with HR professionals to align current practices with organizational goals.

• Create monthly reports regarding targets, action plan, and recommendation for regional counterparts

• Performs other duties as assigned.

ABOUT THE COMPANY:

J&T Express Philippines is a fast-growing logistics and express delivery company known for its nationwide reach, reliable service, and technology-driven operations. Since entering the Philippine market in 2019, the company has built a strong network of branches and hubs, offering efficient parcel delivery, e-commerce logistics, real-time tracking, and door-to-door pickup services. Committed to speed, convenience, and customer satisfaction, J&T Express helps businesses and individuals connect and deliver across the country with confidence.