SM Supermalls Building Administration Officer

SM Supermalls (Shopping Center Management Corporation); Pasig; On-site; PHP 400,000 - 560,000; Full time

Job summary

Shopping Center Management Corporation seeks a Maintenance and Facilities Supervisor to oversee housekeeping and maintenance across the mall, ensuring cleanliness, safety, and operational efficiency. The role entails monitoring utilities, coordinating repairs, and supporting tenant satisfaction while upholding company standards.

The position involves coordinating with contractors and vendors, acting as Safety Officer, and contributing to staff development through training programs and continuous

Responsibilities

• Oversees housekeeping and maintenance to keep mall clean, orderly, and up to standard.
• Monitors facilities and utilities via inspections, coordinating repairs, and tracking energy and water use.
• Ensures tenant safety and mall compliance by reviewing renovation plans and serving as Safety Officer.
• Provides admin support by coordinating with contractors, vendors, and internal teams; reliever for custodian/warehouse duties when needed.
• Promotes learning by attending trainings and contributing to staff development initiatives.

Skills

Asset Management

Communication

Complaint Management

Customer Orientation

Facility and Space Optimization

Infrastructure Management

Legal & Regulatory Compliance

Logistics Management

Problem Solving

Project Management

Risk Mitigation

Safety & Security Management

Vendor Management

Job description

Group Company: Shopping Center Management Corporation

Position description: Supervise maintenance services to ensure the proper upkeep of the mall, including its amenities, utilities and equipment in accordance with company standards of safety, cleanliness and orderliness that is crucial for the business to achieve its strategic and financial goals.

Primary Responsibilities:

• Oversees housekeeping and maintenance activities to ensure the mall’s cleanliness, order, and upkeep — including janitorial, landscaping, pest control, and minor repair works within policy and budget limits.


• Monitors facilities and utilities operations by conducting regular inspections, coordinating repairs and maintenance, and tracking energy and water consumption to ensure efficient, reliable mall operations.


• Ensures tenant satisfaction and mall safety by assisting in construction and renovation monitoring, reviewing plans for compliance, addressing site issues, and acting as the mall’s Safety Officer to uphold safety and security standards.


• Provides general administrative support by coordinating with contractors, vendors, and internal departments, and serving as reliever for key custodian and warehouse functions when needed.


• Promotes continuous learning and professional growth by attending training programs, executing individual development plans, and contributing technical expertise to organizational training initiatives.

Competencies:

• Intermediate in Asset Management


• Basic in Asset Management


• Intermediate in Communication


• Basic in Communication


• Intermediate in Complaint Management


• Basic in Complaint Management


• Intermediate in Customer Orientation


• Basic in Customer Orientation


• Intermediate in Facility and Space Optimization


• Basic in Facility and Space Optimization


• Intermediate in Infrastructure Management


• Basic in Infrastructure Management


• Intermediate in Legal & Regulatory Compliance


• Basic in Legal & Regulatory Compliance


• Intermediate in Logistics Management


• Basic in Logistics Management


• Intermediate in Problem Solving


• Basic in Problem Solving


• Intermediate in Project Management


• Basic in Project Management


• Intermediate in Risk Mitigation


• Basic in Risk Mitigation


• Intermediate in Safety & Security Management


• Basic in Safety & Security Management


• Intermediate in Vendor Management


• Basic in Vendor Management