Site Reliability Engineer: Incident Response Lead

Procter & Gamble; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

P&G Manila is seeking a Site Reliability Engineer for the Warehousing IT Operations - Incident Response Team. You will lead incident response efforts and work with software, DevOps, and site customers to restore services quickly and reliably.

You will design, implement, and automate monitoring, incident management, and resilience improvements to ensure uptime and scalable performance across our systems. You will participate in post-incident reviews to drive continuous improvement.

Qualifications

• Experience in incident response and post-incident reviews.
• Strong focus on system reliability and monitoring.
• Ability to collaborate with software, DevOps, and site customers.

Responsibilities

• Lead incident response efforts, swiftly resolving critical incidents to minimize downtime and user impact.
• Implement effective incident management processes with clear communication and documentation.
• Conduct root cause analysis and drive preventive measures for continuous improvement.
• Ensure high system availability through robust monitoring and automated responses.
• Collaborate cross-functionally to design resilient systems and optimized architectures.
• Configure and manage monitoring to provide real-time insights and actionable alerts.

Skills

Incident response

Monitoring

Reliability engineering

Root cause analysis

Automation

Cross-functional collaboration

DevOps practices

Tools

Monitoring tools

Incident management tools

Automation scripts

Job description

P&G Manila is seeking a Site Reliability Engineer for the Warehousing IT Operations - Incident Response Team. You will lead incident response efforts and work with software, DevOps, and site customers to restore services quickly and reliably.

You will design, implement, and automate monitoring, incident management, and resilience improvements to ensure uptime and scalable performance across our systems. You will participate in post-incident reviews to drive continuous improvement.