Site Lead - Operations, SPX Express (Tanay, Rizal)

SPX PHILIPPINES INC.; Manila; On-site; PHP 391,000 - 614,000; Full time

Job summary

SPX Philippines Inc. in Manila is seeking an Operations Supervisor to oversee daily warehouse activities including inbound, storage, picking, packing and dispatch. You will ensure SLA adherence, productivity, and quality benchmarks while leading the store team.

The role requires strong leadership, coordination with planning and transport, and the ability to work in a fast-paced environment. English and Tagalog communication skills are essential.

Qualifications

• Strong knowledge of Warehouse/Retail/Dark store operations.
• Leadership and team handling capability.
• Ability to work in a fast-paced environment.
• Fluent in English and Tagalog.
• Basic computer skills (Excel, Email).

Responsibilities

• Manage daily operations: inbound, storage, picking, packing & dispatch.
• Ensure SLA adherence, productivity & quality benchmarks.
• Monitor inventory accuracy, cycle counts & shrinkage control.
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams.
• Ensure safety, hygiene & statutory compliance.
• Handle escalations and peak volume operations.
• Maintain MIS reports (manpower, productivity, inventory, cost).

Skills

Warehouse ops

Leadership

Team management

Coordination

Excel

WMS

Communication (Eng+Tag)

Tools

WMS

Excel

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Manage daily operations: inbound, storage, picking, packing & dispatch
• Ensure SLA adherence, productivity & quality benchmarks
• Monitor inventory accuracy, cycle counts & shrinkage control
• Lead, train & manage the store team.
• Coordinate with planning, dispatch & transport teams
• Ensure safety, hygiene & statutory compliance
• Handle escalations and peak volume operations
• Maintain MIS reports (manpower, productivity, inventory, cost)

Requirements:

• Strong knowledge of Warehouse/Retail/Dark store operations
• Good leadership & team handling skills
• Ability to work in a fast-paced environment
• Strong coordination & communication skills [English + Tagalog]
• Basic computer knowledge (Excel, WMS, Email)
• Immediate Joiners