Shipping Secretary (For Pooling)

FGC+; Bacolod; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Day 1 HMO

Incentives & allowances

Government benefits

25 days leave

13th month pay

Onsite medical

Engagement events

Referral program

Training & development

Job summary

FGC+ is seeking a detail-oriented Shipping Secretary to coordinate B2B logistics with suppliers and shipment offices, handling inbound/outbound calls and providing admin support. You will manage shipping charges, prepare memos and reports, and assist management and customers in a fast-paced environment while upholding our values of empathy and reliability.

Proficiency with Microsoft Office and strong communication skills are required; you will work independently and with teams to ensure timely

Qualifications

• Experience in shipping, logistics, or related field preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Coordinate with suppliers and shipment offices to ensure smooth logistics operations.
• Handle inbound and outbound calls for coordination and issue resolution.
• Provide direct daily administrative support to customers and management.
• Answer calls and manage secretarial tasks for Delivery, common carrier, UPS, and Pickup departments.
• Manage shipping charges and follow up on reports, communicating with customers on orders past ETA or not shipped.
• Prepare memos, letters, reports, spreadsheets, and other related correspondence.

Skills

Shipping & logistics coordination

Communication skills

Microsoft Office

Independent worker

Job description

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee —you are part of a team where you can truly thrive and make a difference.

About the Job:

We are seeking a detail-oriented and organized Shipping Secretary to join our team. The ideal candidate will coordinate business-to-business (B2B) transactions with suppliers and shipment offices, managing the flow of cargo and freight. This role involves inbound and outbound calls for coordination, as well as providing administrative support to customers and management.

What You'll Do:

• Coordinate with suppliers and shipment offices to ensure smooth logistics operations.
• Handle inbound and outbound calls for coordination and issue resolution.
• Provide direct daily administrative support to customers and management.
• Answer calls and manage secretarial tasks for the Delivery, common carrier, UPS, and Pickup departments.
• Manage shipping charges and follow up on reports, communicating with customers on orders past ETA or not shipped.
• Prepare memos, letters, reports, spreadsheets, and other related correspondence.

What You'll Bring:

• Previous experience in shipping, logistics, or a related field is preferred.
• Strong organizational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and collaboratively in a fast-paced environment.

What we have to offer:

• A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.
• A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionally
• A market competitive total compensation/rewards package including:
• Day 1 HMO
• Competitive pay including incentives and generous allowances
• Payment of all statutory government benefits
• 25 days of annual paid leave some days are convertible to cash
• 13 th month pay
• Onsite medical support
• Employee Engagement Events
• Employee Referral Program
• Skills, training for personal and professional development

The pay range for this role is: