Shipping & Logistic Team Lead (CSR)

J-K Network Services; Rizal; On-site; PHP 558,000 - 669,600; Full time

Benefits offered by this job

Government mandated benefits

HMO

13th month pay

Leave credits

Allowance

Rice subsidy

Internet allowance

Job summary

A maritime services provider is seeking a Shipping & Logistic Team Lead to oversee operations in MOA, Pasay. This role requires a Bachelor's degree and 2-3 years of experience in logistics or operations, along with strong team leadership skills. Responsibilities include collaborating with sales teams, ensuring compliance with regulations, and managing customer complaints. Benefits include mandated perks, HMO, and allowances. The position offers a salary between Php 50,000 and Php 60,000.

Qualifications

• At least 2-3 years of experience in Logistics, operations, or Shipment.
• Experience handling a team or people.
• Amenable to work in MOA, Pasay.

Responsibilities

• Collaborate with Sales and Key Account Managers to meet budget targets.
• Ensure compliance with regulatory and company requirements.
• Manage and follow up on customer complaints and non-compliance cases.

Skills

Logistics management

Team leadership

Operational efficiency

Problem-solving

Education

Bachelor’s degree in Business Administration, marine, logistic or related field

Job description

Client Profile

is a reputable maritime services provider committed to ensuring safe, efficient, and dependable solutions for the global shipping and marine industries. With a steadfast focus on operational excellence and adherence to industry standards, the company delivers a wide range of services that support every stage of maritime operations.

Founded with the goal of elevating maritime performance, the organization excels in key areas such as vessel operations, crew management, ship brokerage, technical support, ship repair and maintenance, logistics coordination, and marine consultancy.

Position

Shipping & Logistic Team Lead (CSR)

Company Industry

Maritime Company

Location

Moa, Pasay

Salary Offer

Php 50,000 – Php 60,000

Work Schedule

Dayshift & Mindshift

Work Set Up

Onsite

Benefits:

• Government mandated Benefits
• HMO
• 13th month pay
• leave Credits
• Allowance
• Rice subsidy
• Internet allowance
• other will be discuss upon job offer

Job Requirements:

• Bachelor’s degree in Business Administration, marine, logistic or any related.
• With atleast 2-3 years of experience Logistic, operational or Shipment.
• With experience in handling a team or people
• Amenable to work in MOA, Pasay
• Can start as soon as possible is a plus

Job Responsibilities:

• Collaborate with Sales and Key Account Managers to ensure budget targets and contractual obligations are met.
• Ensure compliance with all regulatory and company requirements related to ships agency.
• Provide regular feedback on operational, service quality, and commercial matters.
• Support investigations and resolution of Final DA Settlement disputes.
• Manage and follow up on customer complaints and non-compliance cases through established improvement systems.
• Assist in preparing and analyzing data for business reviews, including KPI reporting.

Recruitment Process: (face to face)

• Initial interview
• Final interview
• JOB OFFER