SHIFT SUPERVISOR

J.R.S. Holdings Inc.; Pasig; On-site; PHP 201,000 - 268,000; Full time

Job summary

J.R.S. Holdings Inc. in Pasig City seeks a proactive Shift Supervisor to oversee store operations in Pasig, Philippines. You will supervise staff during assigned shifts, ensure smooth daily operations, and deliver courteous customer service.

Ideal candidates have leadership experience, good communication, and the ability to multitask while maintaining product quality and safety standards. Willingness to work weekends and holidays and be assigned to Manggahan, Pasig City is required.

Qualifications

• At least Senior High School Graduate; College Graduate is an advantage.
• Experience as a Shift Supervisor or in a supervisory role.
• Experience in food service, retail, or similar operations is an advantage.
• Strong leadership and team management skills.
• Good communication and customer service skills.
• Organized, responsible, and able to multitask.
• Able to handle customer concerns and resolve operational issues.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to be assigned in Manggahan, Pasig City.

Responsibilities

• Supervise and manage staff during assigned shifts.
• Assign tasks and monitor employee performance.
• Ensure smooth daily store operations.
• Assist customers and handle complaints professionally.
• Monitor product quality, cleanliness, and service standards.
• Ensure proper cash handling and inventory procedures.
• Monitor staff attendance and shift schedules.
• Train and guide team members when needed.
• Ensure compliance with company policies and safety procedures.
• Prepare and submit shift reports to management.
• Perform other duties assigned by the supervisor or manager.

Skills

Leadership

Team management

Customer service

Communication

Multitasking

Organized

Problem solving

Shift work

Interpersonal skills

Education

Senior High School Diploma

College Degree

Job description

Job Requirements

• At least Senior High School Graduate; College Graduate is an advantage
• With experience as a Shift Supervisor or in a supervisory role
• Experience in food service, retail, or similar operations is an advantage
• Strong leadership and team management skills
• Good communication and customer service skills
• Organized, responsible, and able to multitask
• Able to handle customer concerns and resolve operational issues
• Willing to work on shifting schedules, weekends, and holidays
• Willing to be assigned in Manggahan, Pasig City

Responsibilities

• Supervise and manage staff during assigned shifts
• Assign tasks and monitor employee performance
• Ensure smooth daily store operations
• Assist customers and handle complaints professionally
• Monitor product quality, cleanliness, and service standards
• Ensure proper cash handling and inventory procedures
• Monitor staff attendance and shift schedules
• Train and guide team members when needed
• Ensure compliance with company policies and safety procedures
• Prepare and submit shift reports to management
• Perform other duties assigned by the supervisor or manager