Shift Manager — Customer-Centric Restaurant Leader

Milagrita Global Food Corporation; Calamba; On-site; PHP 357,000 - 502,000; Full time

Job summary

Milagrita Global Food Corporation invites a dedicated Shift Manager to lead Samgyupsalamat Calamba's daily restaurant operations. You will supervise staff, ensure service standards, and drive sales while maintaining safety and quality. The ideal candidate has 1–2 years in a supervisory role in food service, strong Excel skills, and a customer‑focused, resilient mindset.

Flexibility for weekends and holidays is required. Bachelor's degree is an advantage.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field is an advantage.
• At least 1–2 years of experience as a Supervisor or Team Leader, preferably in food service/hospitality.
• Familiarity with basic inventory management and stock control.
• Proficient in Microsoft Excel and other basic Microsoft Office applications.
• Strong leadership, communication, and problem-solving skills.
• Customer-oriented with the ability to work under pressure in a fast-paced environment.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Supervise and lead restaurant operations during assigned shifts.
• Ensure excellent customer service and promptly resolve guest concerns.
• Monitor staff performance, attendance, and compliance with company policies and service standards.
• Assist in scheduling, coaching, and motivating team members.
• Monitor inventory levels and coordinate stock replenishment.
• Prepare and maintain basic inventory and operational reports.
• Ensure cleanliness, food safety, and sanitation standards are consistently followed.
• Coordinate with the Restaurant Manager to achieve sales and operational goals.

Skills

Leadership

Customer service

Inventory management

Microsoft Excel

Communication

Problem solving

Shift work

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office

Job description

Milagrita Global Food Corporation invites a dedicated Shift Manager to lead Samgyupsalamat Calamba's daily restaurant operations. You will supervise staff, ensure service standards, and drive sales while maintaining safety and quality. The ideal candidate has 1–2 years in a supervisory role in food service, strong Excel skills, and a customer‑focused, resilient mindset.

Flexibility for weekends and holidays is required. Bachelor's degree is an advantage.