Shift Manager

Snack Hack Inc.; Parañaque; On-site; PHP 279,000 - 391,000; Full time

Job summary

Snack Hack Inc. in Parañaque, Metro Manila, is seeking a capable Restaurant Shift Supervisor to oversee daily operations, ensure excellent guest service, and drive sales growth.

You will lead and coach the team, enforce food safety standards, monitor inventory, and report performance against targets.

This role requires a Bachelor's degree in Hospitality Management or related field and at least 2 years of supervisory experience in food service.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration or related field.
• At least 2 years of supervisory experience in a restaurant or food service.
• Strong leadership, problem-solving, and decision-making skills.
• Customer-oriented with excellent communication skills.
• Willing to work on shifting schedules, weekends and holidays.

Responsibilities

• Supervise daily restaurant operations during assigned shifts.
• Lead, coach, and motivate restaurant team members.
• Ensure compliance with company policies, food safety and sanitation standards.
• Monitor inventory, minimize wastage, and control operational costs.
• Resolve customer concerns promptly and professionally.
• Prepare operational reports and achieve shift performance targets.

Skills

Leadership

Problem-solving

Decision-making

Communication

Customer service

Education

Bachelor's degree in Hospitality Management

Job description

JOB OBJECTIVE:

To oversee the day-to-day restaurant operations, ensuring excellent customer service, operational efficiency and achievement of sales and profitability.

KEY RESPONSIBILITIES:

• Supervise daily restaurant operations during assigned shifts.
• Lead, coach, and motivate restaurant team members.
• Ensure compliance with company policies, food safety and sanitation standards.
• Monitor inventory, minimize wastage, and control operational costs.
• Resolve customer concerns promptly and professionally.
• Prepare operational reports and achieve shift performance targets.

QUALIFICATIONS:

• Bachelor's degree in Hospitality Management, Business Administration or any related field.
• At least 2 years of supervisory experience in a restaurant or food service industry.
• Strong leadership, problem-solving, and decision-making skills.
• Customer-oriented with excellent communication skills.
• Willing to work on shifting schedules, weekends and holidays.