Settlements Operations Lead — Crypto & Banking

PDAX Access Channels. This limited; Pasig; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

PDAX Access Channels seeks a seasoned operations leader to supervise settlement officers and associates, ensuring timely processing of corporate disbursements and digital asset movements. The role oversees liquidity, risk controls, and end-of-day reporting in a dynamic fintech environment.

Candidates should have 5+ years in Banking Operations or Financial Services, strong MS Office skills, and proven cross-functional leadership. On-site work in Manila area is required.

Qualifications

• University degree or equivalent experience required. Concentration in business, finance, or management is preferred.
• At least 5 years of working managerial experience with a strong background in Banking Operations and Financial Services.
• Able to make sound decisions regarding operational and administrative risks as it relates to payments, crypto/digital assets and other financial market transactions.
• Proficient in MS Office. (Excel, Word, Powerpoint).
• Excellent written and verbal communication skills.

Responsibilities

• Daily Supervision: Monitor the real-time workflow of Settlement Officers and Associates to ensure all transactions are processed within cut-offs.
• Primary Validation: Serve as a key level validator and releaser for corporate disbursements, customer transactions, and digital asset movements (Fiat/Crypto).
• Liquidity Management: Oversee daily bank and wallet balances to ensure all proprietary and customer accounts are optimally funded for operational requirements.
• Exception Management: Act as the first point of escalation for failed trades, payment delays, or complex reconciliation breaks.
• End-of-Day Governance: Certify the accuracy of daily internal reconciliations and reporting to ensure all processed transactions match ledger records.
• Risk & Compliance: Control Maintenance: Enforce the "Six-Eyes" protocol and internal control checklists at the execution level to mitigate fraud and operational error.
• Audit Support: Collate and organize transaction samples and documentation for internal/external audits and regulatory reviews.
• Compliance Monitoring: Verify that all processed transactions have passed necessary AML/KYC filters and meet internal compliance mandates.
• Process & Coordination: Operational Training: Onboard new staff and provide ongoing technical training on settlement systems, payment rails, and blockchain explorer tools.
• Workflow Optimization: Identify recurring manual tasks and suggest practical process tweaks to the Manager to improve team efficiency.
• Internal Liaison: Coordinate directly with the Customer Support and Finance teams to resolve transaction-related queries and status updates.
• SOP Documentation: Assist the Manager in drafting and updating Standard Operating Procedures (SOPs) to ensure they reflect current team workflows.

Skills

Leadership

Team management

Analytical thinking

Problem solving

Written and verbal communication

Time management

Multitasking

Cross-functional collaboration

Education

University degree

Tools

MS Office

Job description

PDAX Access Channels seeks a seasoned operations leader to supervise settlement officers and associates, ensuring timely processing of corporate disbursements and digital asset movements. The role oversees liquidity, risk controls, and end-of-day reporting in a dynamic fintech environment.

Candidates should have 5+ years in Banking Operations or Financial Services, strong MS Office skills, and proven cross-functional leadership. On-site work in Manila area is required.