ServiceNow GRC Business Analyst: Compliance & Workflows

Amaris Consulting | Part of Mantu; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

13th-month salary

14+ annual leave days per year

Premium healthcare insurance

Job summary

Amaris Consulting in the Philippines seeks a ServiceNow GRC-focused Business Analyst/Functional Consultant to translate governance and compliance requirements into scalable solutions. You will run stakeholder workshops, map As-Is/To-Be processes, craft BRDs/FRDs, define workflows and controls, and collaborate with ServiceNow teams from design through UAT and deployment.

This role offers an international environment and opportunities to travel to client sites.

Qualifications

• Bachelor's degree in a related field.
• 4+ years as a Business Analyst, Functional Consultant, or ServiceNow Consultant in enterprise environments.
• Hands-on ServiceNow GRC implementation experience with risk, policy, controls, or audit management modules.
• Proven ability to map requirements to functional solutions and workflows.
• Experience with BRD/FRD, user stories, process flows, and acceptance criteria.

Responsibilities

• Gather, analyze, and document business requirements for ServiceNow GRC solutions.
• Conduct stakeholder workshops to map As-Is/To-Be processes.
• Translate requirements into functional ServiceNow solutions and workflows.
• Define workflows, approvals, roles, controls, and remediation processes.
• Collaborate with ServiceNow technical teams through design, build, and UAT phases.
• Prepare functional documentation (BRDs, FRDs, user stories).
• Support solution sign-off and deployment, and provide ongoing functional support.

Skills

Stakeholder management

Requirements gathering

Process mapping

Functional solution design

Workshop facilitation

Education

Bachelor's Degree in CS, IS, BA or related

Tools

ServiceNow

Job description

Amaris Consulting in the Philippines seeks a ServiceNow GRC-focused Business Analyst/Functional Consultant to translate governance and compliance requirements into scalable solutions. You will run stakeholder workshops, map As-Is/To-Be processes, craft BRDs/FRDs, define workflows and controls, and collaborate with ServiceNow teams from design through UAT and deployment.

This role offers an international environment and opportunities to travel to client sites.