ServiceNow Developer

IBM Business Services, Inc.; Quezon City; On-site; PHP 446,000 - 781,000; Full time

Job summary

IBM Business Services, Inc. seeks a ServiceNow Developer to support ITSM modules such as Incident, Problem, Change, and Request. The candidate will help develop, configure, and maintain the ServiceNow platform in a hybrid Quezon City setup.

Ideal candidates have foundational JavaScript skills and a keen interest in ITSM processes, with at least 1 year of ServiceNow development experience. The role involves collaborating with cross-functional teams and adhering to ITIL practices.

Qualifications

• Bachelor's degree in IT or related field.
• At least 1 year of ServiceNow development experience in ITSM.
• Foundational JavaScript skills and interest in ITSM processes.
• Amenable to shifts dictated by clients; hybrid work in Quezon City.

Responsibilities

• Assist in development, configuration, and maintenance of the ServiceNow platform with ITSM modules (Incident, Problem, Change, Request).
• Collaborate with cross-functional teams to implement workflows, business rules, and UI policies.
• Support troubleshooting, testing, and deployment of enhancements following ITIL standards.

Skills

ITSM

ServiceNow Dev

Education

Bachelor's degree in IT or related

Job description

Roles and Responsibilities:

• Assist in the development, configuration, and maintenance of the ServiceNow platform with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, and Request Management.

• Collaborate with cross-functional teams to implement workflows, business rules, and UI policies.

• Support troubleshooting, testing, and deployment of enhancements while adhering to best practices and ITIL standards.

• Ideal for candidates with foundational JavaScript skills and a strong interest in ITSM processes.

Qualifications:

• Bachelor's degree in IT or any related.

• Required skill/s: ITSM, ServiceNow Dev

• Has at least 1 year of experience in ServiceNow development and ITSM module.

• Amenable to work in any client's dictated shifts.

• Willing to work in Quezon City in a hybrid setup.