ServiceNow Consultant

Avensys Consulting; Metro Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Avensys Consulting is seeking a Senior ServiceNow Consultant to lead design, development, and delivery of enterprise ServiceNow solutions across global client engagements. You will own platform modules, mentor teams, and drive scalable, high-quality implementations in Agile environments.

The role requires 5+ years of hands-on ServiceNow experience, strong module knowledge (ITSM, ITOM, SecOps, HRSD, CSM), and proven leadership in complex integrations and deployments.

Qualifications

• 5+ years of hands-on ServiceNow experience.
• Expertise in ITSM, ITOM, SecOps, HRSD, CSM, or SPM modules.
• Strong experience with complex customizations, integrations, and workflows.
• Experience providing L2/L3 production support and platform maintenance.
• Ownership of end-to-end ServiceNow delivery in Agile environments.

Responsibilities

• Lead requirements analysis, solution design, and technical delivery for enterprise ServiceNow implementations.
• Design, configure, customize, and integrate ServiceNow solutions while owning modules and deliverables.
• Drive Agile delivery through sprint planning, development, testing, deployment, and upgrades.
• Provide L2/L3 support and perform impact assessments for enhancements.
• Collaborate with stakeholders and cross-functional teams to ensure scalable solutions.
• Mentor team members and promote ServiceNow best practices throughout projects.
• Work on enterprise-scale ServiceNow transformation programs.
• Engage with global clients across industries.

Skills

ServiceNow

ITSM

ITOM

Workflow automation

Agile

Job description

We are a trailblazing IT consulting and recruitment firm headquartered in Singapore, with a global footprint across Asia, the Middle East, the UK, and Australia. Since 2007, Avensys has been delivering cutting-edge, technology-driven solutions across data analytics, cloud, AI, cybersecurity, enterprise applications, and digital transformation.

At Avensys, we are passionate about helping organizations unlock the value of technology while empowering talented professionals to grow their careers.

We are looking for a Senior ServiceNow Consultant to lead the design, development, and delivery of enterprise ServiceNow solutions. This role is ideal for experienced professionals who can drive complex implementations, own platform modules, mentor technical teams, and deliver scalable solutions across enterprise environments.

What You Bring In...

• 5+ years of hands-on ServiceNow experience, including implementation, configuration, customization, and platform development.
• Proven expertise in one or more ServiceNow modules such as ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, or SPM.
• Strong experience with complex customizations, integrations, Service Portal/Workspace development, and workflow automation.
• Experience providing L2/L3 production support, platform maintenance, upgrades, and troubleshooting complex technical issues.
• Demonstrated ownership of end-to-end ServiceNow solution delivery within Agile environments.
• Strong communication, stakeholder management, and technical leadership skills with experience mentoring development teams.

What You'll Do

• Lead requirements analysis, solution design, and technical delivery for enterprise ServiceNow implementations.
• Design, configure, customize, and integrate ServiceNow solutions while owning platform modules and technical deliverables.
• Drive Agile delivery through sprint planning, development, testing, deployment, platform upgrades, and release management.
• Provide L2/L3 support, troubleshoot complex production issues, and perform impact assessments for enhancements and changes.
• Collaborate with business stakeholders, architects, and cross-functional teams to ensure scalable and high-quality solutions.
• Mentor team members, promote ServiceNow best practices, and provide technical leadership throughout the project lifecycle.
• Competitive compensation and strong career growth opportunities.
• Work on enterprise-scale ServiceNow transformation programs.
• Exposure to global clients across diverse industries.
• Collaborative and international team environment.
• Continuous learning, certifications, and professional development.
• Opportunity to lead impactful digital transformation initiatives.

Not sure if you meet every requirement?

If this opportunity excites you, we'd still love to hear from you. We value curiosity, adaptability, and a passion for delivering innovative enterprise solutions.

Avensys is a trusted global IT professional services company supporting clients across banking, financial services, insurance, healthcare, retail, manufacturing, telecommunications, and supply chain industries.

Ready to lead enterprise ServiceNow transformations?