ServiceNow IT Service Management (ITSM)

Xurpas Inc; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Xurpas Inc. is seeking an experienced ServiceNow Developer in the Philippines to design, customize, and optimize ServiceNow solutions across ITSM, ITAM, HR, and finance modules.

You will implement integrations, optimize performance, mentor junior developers, and collaborate with analysts to translate business needs into scalable platform solutions.

Qualifications

• Bachelor's degree in computer science or related field (or equivalent experience).
• 5+ years of ServiceNow development experience.
• Advanced proficiency in JavaScript, GlideScript, REST/SOAP APIs.
• Deep knowledge of ServiceNow application development and customization.
• Experience with multiple ServiceNow modules.
• Strong debugging and problem-solving skills.

Responsibilities

• Develop and customize ServiceNow applications using JavaScript, GlideScript, and platform APIs.
• Build and enhance modules (ITSM, ITAM, HR, Finance, etc.) according to business requirements.
• Implement integrations with third-party systems and manage API development.
• Optimize database queries, workflows, and performance.
• Conduct code reviews and establish development standards.
• Troubleshoot technical issues and support production environments.
• Mentor junior developers and document technical solutions.
• Collaborate with functional teams and business analysts on implementation details.

Skills

JavaScript

GlideScript

REST/SOAP APIs

ServiceNow development

Multiple ServiceNow modules

Education

Bachelor's degree in computer science

Tools

ServiceNow CSA

Certified Application Developer

CI/CD pipelines

Version control

SQL

Job description

Key Responsibilities

• Develop and customize ServiceNow applications using JavaScript, GlideScript, and platform APIs
• Build and enhance modules (ITSM, ITAM, HR, Finance, etc.) according to business requirements
• Implement integrations with third-party systems and manage API development
• Optimize database queries, workflows, and performance
• Conduct code reviews and establish development standards
• Troubleshoot technical issues and support production environments
• Mentor junior developers and document technical solutions
• Collaborate with functional teams and business analysts on implementation details

Qualifications & Skills

• Bachelor's degree in computer science or related field (or equivalent experience)
• Must have 5+ years of ServiceNow development experience
• Advanced proficiency in JavaScript, GlideScript, REST/SOAP APIs
• Deep knowledge of ServiceNow application development and customization
• Experience with multiple ServiceNow modules
• Strong debugging and problem-solving skills

Preferred Qualifications

• ServiceNow CSA and/or Certified Application Developer certification
• Experience with Agile development methodologies
• Knowledge of database design and SQL
• Experience with CI/CD pipelines and version control