Service Officer

BDO Unibank; Calapan; On-site; PHP 670,000 - 804,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking an experienced Branch Operations Supervisor to oversee tellering, cashiering and ATM operations, ensuring prompt, compliant service delivery.

The role supports the Branch Head in marketing the Bank's products and services and contributes to achieving branch financial targets while maintaining internal controls and adherence to policy.

Based in Calapan, this full-time position requires willingness to move within the branch coverage area.

Responsibilities

• Supervises the over-all cash and marketing operations of the branch
• Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction
• Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision
• Assists in achieving branch financial targets
• Amenable with movement within the covered area

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Mandate

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible or the daily operations of the Marketing Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.

Duties & Responsibilities

• Supervises the over-all cash and marketing operations of the branch
• Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction
• Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision
• Assists in achieving branch financial targets
• Amenable with movement within the covered area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.