Service Officer

BDO Unibank; Cagayan de Oro; On-site; PHP 400,000 - 650,000; Full time

Job summary

BDO Unibank, Inc. is seeking an experienced Branch Operations Officer to oversee tellering, cashiering, and ATM operations at our Siargao branch. You will ensure prompt service and compliance with bank standards while maintaining internal controls.

The role requires leadership in daily end-of-day activities, custody of cash and accountable forms, and timely preparation of branch reports. Strong communication and a willingness to work in Siargao are essential.

Qualifications

• Graduate of any 4-year degree course.
• With at least 5 years experience as Assistant Cashier in Branch operations.
• With good communication skills.
• Willing to work in Siargao.

Responsibilities

• Performs start and end of day activities.
• Supervises the Cash Services and ATM operations of the branch.
• Acts as the chief custodian of peso cash, foreign currencies, accountable forms and late checks.
• Reviews, prepares, approves and submits branch reports with accuracy and timeliness.
• Ensures discrepancies are reported or resolved on time.

Skills

Communication

Education

4-year degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The position is primarily responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the Branch. Ensures prompt and efficient service delivery in compliance with the Banks service standards and internal control.

Key Responsibilities

• Performs start and end of day activities.
• Supervises the Cash Services and ATM operations of the branch.
• Acts as the chief custodian of the peso cash, foreign currencies, accountable forms and late checks of the branch.
• Responsible for verifying details and issuance of accountable forms are properly accounted. Assistant for signature / approval.
• Reviews / prepares, approves and submits branch reports. Ascertains completeness, accuracy and prompt and proper dispatch of documents / reports to concerned units. Ensures that discrepancies are reported or resolved on time.

Qualifications

• Graduate of any 4 year degree course.
• With at least5 years experience as Assistant Cashier in Branch operations in a commercial or universal bank.
• With good communication skills.
• Willing to work in Siargao

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.