Service Officer

BDO Unibank; Iriga; On-site; PHP 240,000 - 320,000; Full time

Job summary

BDO Unibank is hiring an Branch Operations Supervisor to oversee tellering, cashiering and ATM operations at the Iriga branch in the Philippines. You will ensure prompt service in line with service standards and internal controls.

As part of the Marketog Section operations, you will assist the Branch Head in marketing the Bank's products and services and support branch financial targets. Willingness to move within the covered area is required.

Job description

Job Description

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible for the daily operations of the Marketog Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise 'We Find Ways', we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Mandate

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible or the daily operations of the Marketing Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.

Duties & Responsibilities

• Supervises the over-all cash and marketing operations of the branch
• Ensures secured and continued availability o ATM operations and assumes accounting responsibility on vouching of transaction
• Ensures adherence to prescribed bank policies and procedures, internal control, external regulatory requirements and compliance to service standards o branch personnel under his supervision
• Assists in achieving branch financial targets
• Amenable with movement within the covered area

Responsible for overseeing the daily operations of tellering, cashiering and ATM operations of the branch. Ensures prompt and efficient service delivery in compliance with the bank's service standards and internal control. Responsible for the daily operations of the Marketog Section of the branch and provides assistance to the Branch Head in marketing the Bank's products and services.