Service Engineer

PH2 Filairco; Parañaque; On-site; PHP 391,000 - 670,000; Full time

Job summary

Trane Technologies is seeking a skilled HVAC professional to maintain and repair equipment, performing corrective and preventive maintenance on-site. You will interact with customers, manage maintenance schedules, and ensure safety standards across projects.

The role requires a bachelor’s degree or HVAC/R experience with at least 3 years of relevant work. Strong problem-solving, communication, and flexible scheduling are essential in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent HVAC/R experience.
• Minimum 3 years HVAC-related work experience.
• Strong problem-solving and customer service orientation.
• Excellent written and verbal communication skills.
• Flexible with work schedule.

Responsibilities

• Lead assigned projects and coordinate maintenance and repairs.
• Update customers on maintenance, repairs, and service concerns.
• Supervise a small team as directed.
• Promote cooperation between teams to deliver projects.
• Ensure adherence to policies, KPIs, SLAs, and quality standards.
• Produce and analyze daily service metrics to guide improvements.
• Support Service Operations Manager in process improvements.
• Ensure EHS compliance and maintain a safe workplace.

Skills

Problem-solving

Customer service

Communication

Flexibility

Education

Bachelor’s degree or HVAC/R experience

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.

Job Summary

Responsible for the maintenance and repair of equipment and other Trane product; Offers off-site/on-site corrective and preventive maintenance as well as other after-scale technical support solutions; Interact with customers to provide information and procedures to address the inquiries, concerns and requests regarding Trane products and services.

Where is the work: On-Site (5 days)

Principal Responsibilities

1. Responsible for a project that may be assigned by the Team Leader.
2. Coordinates and updates customers regarding maintenance, repairs, and other service-related concern.
3. Supervises a small group of teams as assigned by Team Leader.
4. Encourages and supports the levels of cooperation between Team and other members of organization to ensure the efficient and effective delivery of the project.
5. Ensures that his team follows established policies and procedures, adhering to agreed Key Performance Indicators, Service Level Agreements, and quality standards to maximize customer satisfaction.
6. Ensures statistical information is produced, collected, and analyze on the daily basis to assist the evaluating the efficiency of the team and to inform resource allocation and service improvements.
7. Supports Service Operations Manager in the development and implication of processes and systems to ensure continuous improvement of the processes.
8. Ensures compliance, participation, and support to the Environmental, Health and Safety (EHS) programs, and activities and keeping priority in maintaining the workplace safe at all times.

Qualifications

• Bachelor’s degree from a 4-year college/university or equivalent HVAC/R field experience.
• Minimum of 3 years of HVAC work related experience

Job Requirements

• Must have excellent problem-solving skills, relevant technical skills, and a strong customer service orientation.
• Demonstrates good written and verbal communication skills to deal effectively with internal and external customers.
• Must be flexible in work habits and work schedule.
• Must be adept at transferring technical knowledge to the team members in order to improve service productivity.
• Has the ability to remain calm when dealing with difficult people.
• Good understanding of the need for confidentiality and compliance with the organization’s policies.

We offer competitive compensation and comprehensive benefits and programs.

We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies, we're climate innovators with the courage to look at our world's challenges and see endless opportunities. We aren't afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.

Joining the Trane Technologies team is more than just a job – it's the beginning of a career full of purpose, impact, and meaningful contributions that challenge what's possible for a more sustainable future.

With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life's demands, and more – you'll be supported to thrive at work and at home.

Learn more about what we do & how we do it.

We believe in providing equal access and opportunity for all.

We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: [e-mail]