SERVICE DELIVERY LEAD (Health)

Siegen HR Solutions; Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A human resources solutions provider in the Philippines is seeking a SERVICE DELIVERY LEAD (Health) to be responsible for site management and the performance of all employees. You will manage the location while providing excellent customer service and ensure the team meets goals and metrics. The ideal candidate must hold a Bachelor's degree and have experience managing between 300-700 FTEs. This is an excellent opportunity to join a dynamic team.

Qualifications

• Bachelor’s degree is required.
• Experience managing between 300-700 FTEs.

Responsibilities

• Responsible for site management and performance of all employees.
• Manage the location while providing excellent customer service and meeting goals.
• Serve as the primary Client and Accenture contact for the unit.

Education

Bachelor's Degree

Job description

About the job SERVICE DELIVERY LEAD (Health)

KEY RESPONSIBILITIES:

• Responsible for site management and performance of all employees
• Manage the location while providing excellent customer serviceand meeting the goals and metrics of the unit
• Serve as the primary Client and Accenture contact for the unit
• Other responsibilities include Regular Operations Management,Reporting, Quality/Training,
• Team Performance Management, Performance Metrics, Mentoring andSpecial Projects

TO QUALIFY

• Bachelor’sDegree
• Must have handled300-700FTEs